I had been directed to Alexanian's with regards to sourcing a particular grout, that's when I first connected with Vern at Barrie's Alexanian's.  At the time, we weren't customers of Alexanian's.  Vern was amazing!  He went well beyond what I expected.  Once we had connected, we realized that the mosaic tile we had chosen for our bathroom reno was out of my husband's scope for installing.  In conversation with Vern, he said he would see if they could help.  A week later we had an onsite visit from Adam at Head Office to look at the project and a couple weeks after that, they sent a tiler to complete the job for us.  We may not have been customers before but we sure are now!  I don't know what would have happened if Vern and Alexanian's hadn't saved the day with our reno.  Every time we will share the story of our beautiful mosaic bathroom tiles, we will most definitely talk about how wonderful Vern and the folks at Alexanian's were to us and next time we need products that they sell, we know where we will be going!  

I had a very easy experience with Alexanians. Val was great and very helpful. Neil and his partner did the installation. They were very professional, efficient and my carpet looks great. I would definitely recommend Alexanians and I will definitely use their services again.

Tarek and Sam made the whole process easy and stress-free from beginning to end.
The installers were professional, courteous and easy to work with in our home. The job exceeded our expectation.

We are very pleased with our new flooring. We had our old carpet removed and new flooring installed. They helped us from the beginning- selection to the very end. They always kept in mind our preferences. The staff and owner were very friendly. Easy to communicate with. Excellent product and excellent service! I would go with them again if need.

Our Experience at Alexanian was professional from beginning to the end. Very happy we met Said the Manager. He helped us decide on the type of flooring for our needs. Tarif. I hope I’m spelling your name correctly. The process of installing went smoothly ,on time ,they wore masks. Very professional. Thanks again
Peter (River Road). Niagara Falls

Great work replacing old runner carpet in hardwood stairs.
Efficient and quality installer, attentive salesman, and great experience overall. It’s not our first experience with Alexanian, and we’d go back again if we need similar project in the future l.

I needed to replace window coverings in a home that I had just purchased. Very friendly staff( Tammy Boker) helped me find some window coverings that would work with my window style. Great quality and price for the size I required. Would defiantly buy from Alexanian again.

Shawn was a great rep who helped me in selecting the right carpet for my needs and budget. He was patient yet efficient when I was ready to make a decision. Thank you this!

We signed a Contract to have old carpeting and underlay removed from a 3 level staircase. The purchase included installation of new carpeting and underlay. Total cost of the contract was $3,774.74, with a $2,000 downpayment.
During removal of the old carpeting and underlay, there was a bit of grumbling as that carpeting had been glued to the stairs (metal stairs) and we were told that was "foolish". Should mention that we had absolutely no issue with the old carpeting, other than it was starting to wear after 17 years of use. New carpeting and underlay were installed without use of glue. No complaint about the installers as they were fast and efficient. Our issue is however that the new carpeting in no way looks as neat as the old carpeting did. Nor does it fit as tight and will require finishing work outside of what was done by Alexanian. The installation of the new carpeting was done over a 2 day period. Alexanian accessed our Visa and removed the final payment ($1,774.76) the day before the work was finished. To this day, no follow up from Alexanian regarding the work completed. So much for Customer Service.

We were shopping for an engineered hardwood floor and found the one we wanted at the St Catharines store. We received solid service and advice from Said and felt confident that we were getting a great floor for a reasonable price. When the crew showed up to do the work they did an excellent job in the one day they said it would take. I actually accidentally damaged a piece of nosing that had been dropped off for the job and Said came the next day personally with a new piece. They cleaned up thoroughly and left behind a great looking floor and two satisfied customers. I have never written a review about any service or product but felt compelled to do so in this case. Rob S and Sue H