Alexanian Carpet & Flooring

Carpet & Rug Retailers
1855 Dundas St. East Mississauga ON L4X 1M1
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.7 10 (247 reviews)

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shatfordmusic
shatfordmusic
1 review Fenwick, ON
10/10

Flooring in our living room

Great salesman in the store! Adrian was friendly, helpful and honest. When he came out to our home, that first impression was totally solidified. He really knows what he is talking about, and took time to answer all my questions. The fellows (I don't recall their names) who laid the laminate worked steadily all day and did a fantastic job. It absolutely looks beautiful!! They even did a great job on the inside of the linen closet that is rarely seen!! They obviously took great pride in their work. Alexanian wasn't the cheapest price we found, but I really feel like it is worth the extra money. It's becoming increasingly rare to have a good shopping experience *and* a good product, but Adrian and Alexanian managed to do just that.

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Company Response

Hello Shatfordmusic
WOW, thank you for your glowing review of Adrian and the installers at our St. Catharines location. Adrian is such a wonderful gentleman ... experienced, conscientious and truly cares about each customers experience from start to finish. It means a great deal to all of us when people like yourself take the time to express their delight with our employees, quality of products and level of service. I will be sure to share your very kind comments with Adrian and the team at our St. Catharines store, they will be thrilled!
Sincerely, Wendy Alexanian

Satisfied B.
Satisfied B.
1 review Barrie, ON
10/10

Installation of hardwood flooring purchased at Alexanian Barrie store

Great in-store service, as well as superb job of installing the hardwood flooring. All questions were answered thoroughly from our initial meeting as well as installation.
Thank you.

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Company Response

Hello Satisfied B.
It's wonderful to hear that you had a great experience from your initial visit to our Barrie store through to your hardwood flooring installation. Thank you for sharing your comments and I will be sure to pass this along to the Barrie crew ... they will be thrilled! We look forward to helping you again in the future and hope you enjoy your new floors.
Sincerely, Wendy Alexanian

Dhenry07
Dhenry07
1 review Mississauga, ON
10/10

Family room and stairs carpet

Sales professional was excellent
Arrived on promised date
Arrived on time
Very professional
Very efficient
Cleaned up completely
Removed all waste
Excellent experience from the purchase to the installation
Will recommend whenever possible

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Company Response

Hello Dhenry07
Thank you for your glowing review of our sales professional and carpet installation crew. Customer service is extremely important to all of us and to be recognized for this means a great deal. We hope you enjoy your new carpeting and appreciate any recommendations.
Sincerely, Wendy Alexanian

traveldiva
traveldiva
1 review Mississauga, ON
10/10

Vertical blinds

Removed old verticals and installed new ones. Arson my customer service rep was amazing. Helped me select my vertical with patience and professionalism. Danny was also amazing. Thanks to all I have beautiful blinds now! Completely changed my home. Loving it.

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Company Response

Hello 'TravelDiva'
Thank you for sharing your review of sales representative Arsimm and Danny at Alexanian's Mississauga Dundas St. location. We are very happy to hear that you were pleased with our service and love the look of your new window coverings. Enjoy!! We look forward to helping you again in the future and I will be sure to pass along your kind comments to Arsimm and the whole team.
Sincerely, Wendy Alexanian

cookwhite
cookwhite
1 review Pickering, ON
10/10

upstairs carpeting

Carpet was installed throughout the upstairs and the staircase. The carpet is excellent and the installers were very friendly and professional.

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Company Response

Hello and thank you for posting your review. We are happy to hear that you are so pleased with your carpeting and our installation team. We hope you enjoy your new flooring for many years to come and look forward to helping you again in the future.
Sincerely, Wendy Alexanian

EB S.
EB S.
1 review Whitby, ON
10/10

Hardwood and carpet installation

A rewarding project from beginning to end. The staff is friendly, extremely knowledgeable about their product and personable. Aaron who we dealt with specifically, was a true professional. He was easy to contact, with prompt replies to messages, polite, and made this section of a large house remodel/addition as easy as possible. The entire staff was compassionate to our circumstances and worked with our project limitations, alterations and time delays. Installation was simple, with friendly, skilled, professional staff. We couldn't be happier with the product and end result.

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Company Response

WOW EB S. ... thank you for posting this glowing review of Aaron, the installers and everyone involved at our Whitby location. We have a great team of employees and it is such a pleasure to hear this positive feedback. We hope you enjoy your new flooring and I will be sure to pass along your comments to Aaron and the Whitby crew:)
Sincerely, Wendy Alexanian

m in Toronto
m in Toronto
1 review Toronto, ON
10/10

Carpet and Harwood floor Installation and Material

Arsim was very patient, accomodating, and professional in helping us choose the carpet and area rugs. The installers he sent were also proffesional. We are very happy, and highly recommend their work and products.

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Company Response

Thank you so very much for taking the time to post your review. We are glad to hear that you had a great experience with Arsim and the installers at our Mississauga Dundas St. location. Enjoy your new carpeting and area rugs and please email us some pictures ... we would love to see them. I will be sure to share your kind words with both Arsim and the installers, they will be thrilled!
Thank you, Wendy Alexanian

Ross W.
Ross W.
1 review Whitby, ON
10/10

Project - Alexanian Flooring Whitby to supply and install a new kitchen floor and entranceway in our home.

Project required laying vinyl tiles over exsiting ceramic as well as removal and replacement of tiles at the entrance and front hall cupboard. Our initial contact with Aaron B. at the Whitby store was very positive. He was a great help in providing suggestions and flooring samples. He came to the house to measure and confirm colour and project requirements. He stayed in touch before and after we had agreed to proceed and in the overall scheduling of the work.(approx 2 months from contract to completion).
The installation team was excellent. Their workmanship was very professional, considerate of our home and they kept us informed of their progress at all times.They volunteered to do a few extras to make the job even better, they arrived on time and worked all day...each day. The job was scheduled for 3 days and completed on time. Clean up and disposal done to our complete satisfaction.

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Company Response

Hello Ross
We are happy to hear that you had such a positive experience with Aaron and the installers at our Whitby location. There are some amazing vinyl products on the market and the fact that your vinyl tiles could be installed over existing ceramic is an added bonus!!! We would love it if you could send us some photos of your finished project. Thank you for posting your review and I will be sure to share your comments with both Aaron and the installers ... they will be thrilled to hear your feedback. Enjoy your new kitchen:)
Sincerely, Wendy Alexanian

Paul-Lynn
Paul-Lynn
1 review Mississauga, ON
10/10

Hardwood floor

Aaron Bakirci who sale associate in Whitby Alexanian store were the hard working, to accommodate our time he came to see us in his day off even his wife and young daughter were waiting in the car ( we didn't know at that time) . He shows his experience, patience,explanations throughly in any concern. He find the best trades who done the stairs and the insulation wood floor for us. We are so happy and very please when the works are done. Definitely we will recommend Alexanian for the best products and Aaron the best taking care your orders. Also we are live in Mississauga the opposite side of where he work and he didn't mind to travel to meet us. Thank you so much Aaron.

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Company Response

Good morning Paul-Lynn
We are fortunate to have such amazing employees who value the level of customer service we like to provide and we appreciated people like yourself sharing experiences of exemplary service from our staff. Thank you!! I will be sure to share your kind review with Aaron and the installers at our Whitby location and we hope you enjoy your new staircase and hardwood flooring for many years to come.
Sincerely, Wendy Alexanian

Jeff
Jeff
2 reviews Whitby, ON
10/10

Carpetting on second and first floor

Excellent job.
From initial contact with the sales representative (Aaron) to the installation team, they were very professional, helpful and efficient.
Aaron helped us choose a carpet that suited our home and family, explained the various types of carpet and why their prices differed, and so much more. He was very accommodating to our needs and budget.
The team that installed finished within a day, were very friendly, explained all aspects of the installation and answered all questions I had for them.
Couldn’t be happier!

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Company Response

Hello Jeff
Thank you for posting a review of our Whitby location sales rep Aaron and the installers. We are thrilled to hear of your experience and are grateful that you took the time to express your delight in Alexanian's. I will be sure to pass along your kind comments to both Aaron and the installers ... this means a great deal to us. Enjoy your new carpeting and we hope to help you again in the future.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Alexanian Carpet and Flooring is a family owned business founded by Aris Alexanian in 1925 in Hamilton, Ontario, Canada. Today, Alexanian Carpet and Flooring has 19 locations in 13 cities throughout Ontario along with our online store. We have serviced every Canadian Province and Territory as well as many US states.

CATEGORIES
Carpet & Rug Retailers, Floor Retailers, Shutters & Blinds, Carpet Installers, and Floor Laying & Refinishing
PRODUCTS
Hand-Knotted Persian and Oriental Rugs, Machine-Made Area Rugs, Sisal, Seagrass, Custom Rugs, Slate, Ceramic, Marble, Granite, Hardwood, Bamboo, Cork, Laminate, Vinyl, Wall to Wall Carpet, Hunter Douglas Window Coverings.
SERVICES
Professional Services Include: In-Home Carpet and Upholstery Cleaning, Area Rug and Oriental Rug Cleaning, Tile and Grout Cleaning, Rug Binding, Fringing, Repair and Restoration Services, Floor and Tile laying, Carpet Installation, Custom Made Area Rugs, Window Covering Installation, Free Shop At Home Service.
BRANDS
Mannington, Lauzon, Kahrs, Philadelphia, Mohawk, Stainmaster, Masland, Cabin Craft, Fabrica, Shaw, Tuftex, Scotchgard, Wunda Weave, Kathy Ireland, Godfrey Hurst, Teragren, Solida, Columbia, Wilsonart, Dal Tile, Congoleum, Marmoleum, Borealis, Sarana, Twelve Oaks, Nourison, Karastan, Jaipur, Hellenic.
STYLES
Alexanian's offers all styles, textures and colour variations in our flooring. Ranging from the most traditional through to transitional and contemporary styles, we carry a vast array of rug and flooring choices.
SPECIALITIES
Alexanian's offers unique rugs from around the world, a huge selection of carpet and flooring styles and full service installation. Our impeccable service and customer care is Alexanian's specialty!
WEBSITE
http://www.alexanian.com
YEAR ESTABLISHED
1925
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Cash, Interac, MasterCard, Visa, Cheque
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