StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency.Learn more.
0%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
The fire place had lot of problems. There was a recall on the gas valve. It took many phone calls for a service person to fix. I had to call the Vancouver office for help.