Aetna Pest Control Ltd

Pest & Animal Control
1828 Danforth Ave Toronto ON M4C 1H8
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Pest & Animal Control
Aetna Pest Control Ltd
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81%

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Reviews for Aetna Pest Control Ltd

Average customer rating:
9.7 10 (69 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Stellar Service - Highly Recommend Aetna

We are extremely satisfied customers! Stellar review to Doug who came by today to do a follow-up inspection to remedy a rodent issue. We are beyond impressed and appreciative of his quick, courteous, safe, thorough service; excellent attitude; professionalism; calm and easy-going nature. The entire staff at Aetna is super helpful: always with a quick response, pleasant, professional, fast, and knowledgeable. Doug and everyone are awesome, providing prompt and cost-efficient service over and above what we expected. We will continue to highly recommend this company to family and friends. Thank you for your excellent, trusted, timely, reasonably prices services!

Approximate cost of services:
$80.00
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Company Response

Thank you for such a kind review! We take a lot of pride in giving great customer service, and Doug and the rest of the crew really appreciate the recognition. Looking forward to working with your family and friends!

AM from Toronto
AM from Toronto
3 reviews Toronto, ON
10/10

Great Service and Caring Staff

We noticed some Termite activity in our basement about a year ago, and called AETNA to provide a solution. Richard patiently explained the protective and preventative measures required, and helped to calm our fears. Over the last year, Richard's team has come whenever we have asked them to look at something unusual, or to provide renovation advice. We are so lucky that we called the right company to help us through this challenging time. We know that we will continue to be "good friends" with AETNA in the coming years to combat this tiny but invasive pest.

Approximate cost of services:
$7,500.00
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Company Response

Hi AM, thanks for the review! Termites can definitely be scary, so we're glad that our technicians were able to bring down the fear factor. It's been great working with you!

Robyn in Toronto
Robyn in Toronto
2 reviews Toronto, ON
10/10

Honest and Quick Service

One evening we found a large mass or swarming bugs that had come in through the foundation wall of our basement. The following morning we called Aetna right when they opened. A lady answered right away and had us send photos of the bugs and instantly put our minds at ease as she did not believe that they were termites (which to an untrained eye they looked like). They then had a representative come to our house at no charge to double check and do a thorough investigation. We would highly recommend the company as they were incredibly knowledgable, friendly, professional and helpful in a time where we were very concerned.

Approximate cost of services:
$1.00
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Company Response

Hi Robyn, we really appreciate the review! We're always happy to help people figure out which bugs are causing their pest problems

Michael Totzke in Toronto
Michael Totzke in Toronto
3 reviews Toronto, ON
10/10

Rat infestation & termit control

I have been using Aetna for the past 20+ years - for an annual termite inspection - & recently for a rat problem in & around our house. I have found each Aetna rep to be prompt, helpful & friendly. I couldn't recommend the company more highly.

Approximate cost of services:
$200.00
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Company Response

Hi Michael, thank you for your review and all of your business over the years. It's always a pleasure working with you!

shalini
shalini
2 reviews Toronto, ON
10/10

Travis knows pests!

Travis from Aetna came to inspect our home for mice and was extremely thorough and knowledgeable. He was very transparent, funny and a pleasure to work with. We were very pleased with his level of service.

Approximate cost of services:
$75.00
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Company Response

Hi Shalini, thank you for the review! We're glad you had such a great experience!

Paul & Melanie from Toronto
Paul & Melanie from Toronto
3 reviews Toronto, ON
10/10

Aetna is Impressive

Aetna did a great job for us, and we highly recommend them for your pest control needs. Even when there was a small mistake, they handled it quickly and professionally; no arguments -- just great customer service, staff who really care, and highly skilled work.

You get what you pay for, and Aetna is the best we've seen!

Approximate cost of services:
$6,000.00
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Company Response

Hi Paul & Melanie - thanks for the review! Working with you was a great experience

Leslie J. in Old Toronto
Leslie J. in Old Toronto
1 review Toronto, ON
10/10

Termite Treatment

Worried about termite activity in your neighbourhood? Think that your home has attracted these destructive pests? We highly recommend that you call Aetna immediately! From the inspection by their expert, to the treatment plan followed by the implementation by their professional team, we were so happy with every aspect of this family-owned business' service. Their efficiency and expertise really put our fears to rest. We feel fully protected now!

Approximate cost of services:
$3,300.00
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Company Response

Hi Leslie, it was a pleasure working with you! More than anything, Aetna wants to provide a professional experience that prioritizes our customer needs and concerns. We are more than happy to be of assistance to you. If you have any questions or concerns you can always give us a call at 416-469-4111.

Private User
Private User
Private User reviews Toronto, ON
10/10

spraying for termites

I am so grateful to the staff at Aetna Pest Control Ltd. They consistently respond quickly when I alert them to the appearance of termite tunnels in my old East York house. They answer my questions and calm my fears about my house possibly disappearing into the jaws of these voracious insects. They try a variety of approaches and clean up thoroughly after completing the job. They are always pleasant and supportive. I feel very fortunate to be working with this local company.

Approximate cost of services:
$300.00
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Company Response

Hello, and thank you for leaving us such a wonderful review. We are thrilled to hear that you are pleased with our services. Here at Aetna customer experience and satisfaction is our top priority! It is your support that has allowed us to provide professional pest control services for the last 47+ years! You can always give us a call at 416-469-4111 if you ever require our expertise or have any questions.

booze911 in Old Toronto
booze911 in Old Toronto
1 review Toronto, ON
10/10

Termite Inspection and Termite Treatment

I live in Cabbagetown in downtown Toronto. The whole area has a termite problem. Everyone just hopes their house doesn't get termites.
Richard from Aetna is very familiar with Cabbagetown and he is an expert on termites. He can tell from your home construction, house upkeep and details of renovation projects, the likelihood of termite infestation. The pre-treatment home inspection, just to quote the job was extremely detailed. Richard explains in the nicest way possible that there is really no option but to treat for termites once there is evidence. Work needs to be done in order to prepare for a treatment. The Aetna team will wait for you to prepare your basement (everything 3 feet away from all exterior walls and the removal of infested building materials) or the can arrange to have paid crews come in and assist with the prep. I chose to do all the prep work myself and Richard dropped by for a quick on-site to make sure his crew could come in. It took months to get ready.
Crew came on the treatment day on time, they were curtious, professional and extremely hardworking. Treatment was inside and out every 18 inches or so and in every possible access point. They left the basement looking like they had never been there.
Service hasn't finished. Richard is coming back in a couple of weeks for a post-treatment inspection.
Aetna isn't trying to cash in my termite troubles. They are professionals working with me to protect and preserve my home at a reasonable price.

Approximate cost of services:
$2,000.00
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Company Response

Hello, and thank you for your review! We're so glad to hear that you're happy with our services. Here at Aetna we know the importance of thorough inspections and professional service, so if you have any questions or concerns please call us at (416) 469-4111

JR
JR
7 reviews Toronto, ON
10/10

The BEST customer service!

When we first discovered termite activity in our upper beach home we did some research and decided to go with Aetna. Richard’s expert advice made sense and we trusted that their approach would be the best. They provided the most thorough plan of attack at a reasonable and competitive price.

However when they were treating the exterior foundation of the house, they accidentally flooded our basement floor. Richard immediately assessed the situation and didn’t hesitate for a moment to make it right.
The customer service with these guys is incredible and they replaced the floors at our earliest convenience at no additional cost. Richard wanted to make it right and they went above and beyond to not only solve the termite problem (which is now gone) but to fix the damage caused to the floors.

We highly recommend Richard and his team, as accidents do happen in these older homes, and it’s a relief knowing that they really care about their work and their customers.

Approximate cost of services:
$2,800.00
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Company Response

Thank you for the review JR! While accidents do happen, we truly believe that we have a responsibility to our clients to make things right, as well as to solve their pest problems.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aetna Pest Control Ltd

Our technicians understand how unsettling and unnerving the discovery of a pest infestation can be. No one wants to face the reality of having rats, cockroaches, bed bugs, ants or termites in and around their house. However, ignoring the problem will not make it go away; in fact, it will only make it worse. At Aetna, we are dedicated to finding and identifying the source of the problem. Once identified, we will design a safe and effective strategy to eliminate your pest issues. In addition, we will help implement a preventative strategy to assist in stopping further pest infestations.

CATEGORIES
Pest & Animal Control
WEBSITE
http://www.aetnapest.com
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, cheque, Mastercard, Visa, Interac
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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