Nothing against Adams, they were a great company to deal with during the sales and installation period. (Although I wished that they would have been a bit more helpful here) I just wanted to note that I hope that the quality of the Clopay doors has improved since my purchase because I have quite a bit of rust at the bottom of both doors and they’ve only been in place for just a little under 7 years. (My neighbor had his doors replaced 2 years before I did (not Clopay), and there isn’t a speck of rust of his doors) Thinking back on the date the doors were installed and I can say that I never would have imagine that I would need to repair or replace my garage doors in such a short period of time. Not good.
Final note: about a year ago, as requested by Adams, I was told to report the problem to Clopay to have them address the problem. And I must say that this was the worst experience I’ve ever had dealing directly with a manufacturer regarding a product complaint. Completing un-interested in working with me to find a resolution.
- Approximate cost of services:
- $2,000.00