We desperately needed to replace the flooring on the 2nd floor of our home and decided to take the plunge and get hardwood. After a few weeks and several flooring companies we decided on a Jatoba floor from Acorn. Our installer was a young fellow named Ryan.
To be honest at the end of day 1 I was a little concerned. He hadn't gotten as far as I'd hoped and the place was kind of messy. Worse yet, he'd floored over a pretty bad squeak. I called Ron who came out to have a look. He assured me the problem would be dealt with and wouldn't be that hard to fix. The next day I left work a little early to make sure I got home before Ryan left for the day. I must say that I was impressed by him. He took a lot of pride in his work and was really doing a nice job. The attention to detail was really nice to see.
Two days later the job was done, the squeak was fixed and we had a really nice floor. I would certainly recommend them and will probably use them next year to replace our staircase.
- Company Response
Thanks for submitting a review for us. I like handing these to the guys who did the work. From my end of things, this was a pretty typical installation but that squeak was nasty! I am glad that the floor turned out well.