We needed about 30 showroom locks and decided to stop in at Accurate Locks in New Westminster, the closet near us. I found them dismissive. We walked in and stood at the counter for almost 15 min waiting for one of the 4 clerks in the store to ask us if we needed help. When someone finally came to assist us he seemed to be in a hurry. We told him what we wanted and if there was anyway we could possible get a lower price for a bulk purchase. After being told that it would take several days to obtain the number we needed and that he could only give us maybe a 5% discount, we didn't purchase and continued our search elsewhere. I find this company is priced higher than other lock outlets and the customer service is not up to par.