We used them before and I was not happy with the sub-contractor installers. I reminded them I did not want the same group and they agreed. However, the sub contractor they sent this time arrived with two useless women who did not speak a word of English and kept walking in and out of my house with their shoes on. They were replacing the flooring in two rooms. One which required them to access the second floor. They did place protective cloths down on the steps and the upstair pathway, but nothing was placed downstairs. The staircase is located near the centre of the house and they were walking all around it from various access points. I had to wash the floors as soon as they left. Street shoes are for the street, not for inside the home! They also emptied my china cabinet placing glasses on my wood table without any protection. They also moved my piano which again, they were not suppose to do. They were suppose to reach out to the project manager if they needed any furniture moved. Again, when furniture had to be moved from a room, I spoke to Roger of Acadian and he suggested we help the flooring guy to move chattels. Again, this is not a job for us to do but a job for the project manager to arrange a team of people to move furniture. That's what the project manager gets paid to do. Despite the above issues, the work done was fast and efficient, I was not pleased with the obvious 'family entourage'. That was extremely unprofessional.