A.A. Waters & Brookes Ltd.

Allan, Damian and his team did a glorious job installing a sprinkler system at our home. The system went in without a hitch (in a single day!), it works beautifully, and is incredibly easy to program and use. Waters & Brookes exceeded my expectations in every way. Thank you!

Just a note to thank A.A. Waters & Brookes for continued great service. It is refreshing to have a service company that aims to keep customers happy, does a good job, and all with a positive attitude. Thanks

Every effort was made by Patricia to accommodate us before a long weekend. She is conscientious, courteous and coordinated everyone to get the job done. Wael the technician was efficient and knowlegeable. It is clear he enjoys what he does and is pleasant, good-natured and cordial. He made sure everything worked and that I was completely satisfied with the landscape irrigation. This is a company that makes good on their word.

I am humbled by the helpful response and prompt action by AA Waters & Bowers. The original review , posted 27 Apr 2010, was written by me, Leila [last name removed--Ed](“LS”) . I am the CFO and act also as chief administrative officer for the TLC group . I alerted the one person named in the response . Dr Okhai (“AO”) read my review this morning.. he advised me he felt I had been harsh, especially in tone. Upon reflection I’d agree. Many people are happy with the AA Waters company . We have nothing but goodwill towards them. Their response is impressive : its positive , helpful. They did contact the home of one of the surgeons in the group (who is also the CEO of three-nations group. Accordingly I ask that my review of 27 April be withdrawn ; I’d appreciate the opportunity to correct tone and be fair , and ensure that I am more objective for all , in future. Our CEO , AO said (I quote) I “ went too far , used inappropriate tone, and had insufficient cause to be judgmental. I agree with the AA Waters response . I should have first raised concern directly with them.
The following is direct from AO :“ To: AA Waters & Bowers , Sir : We apologize for the hurtful tone used in the post. Our CFO is an excellent , valued person who had a very bad day . We sincerely wish you the very best in ALL your endeavors , present and future. Your message much appreciated, THANK YOU (from Adam [last name removed--Ed]) .
Leila [last name removed--Ed], CFO etc TLC Group (my direct EM is Leila.simone@tlcQ.com

We had a sprinkler system installed at the beginning of the summer which not only did not function properly but did not cover our entire garden. Waters and Brookes came in and reconfigured the system, put new appropriate heads in and ensured that my garden would be properly watered. We now have lush grass and beautiful flowers. They are professional, easy to work with, punctual and leave minimal trace of the digging that had to be done. Office staff is on top of the workers and helpful. Thank you for curing my sick garden.

I called AA Waters and Brookes to help with my lawn sprinkler equipment. They were extremely professional, showed up on time and did an excellent job. They also offered advice as to the type of upgrades I needed and spent some time educating me on the system. I highly recommend this company.

AA Waters and Brookes have been looking after our home lawn sprinkler system for over 10 years with excellent results. Our system is 23 years old and as components wear out they have replaced them with new designs which work even better than the originals. I would recommend them to anyone thinking of installing a new system or maintaining an existing one.system