A1 Windows

Windows & Doors Installation & Service
Burnaby BC V3N 5E9
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for A1 Windows

Average customer rating:
9.6 10 (248 reviews)

Sort by

Milovan in Toronto
Milovan in Toronto
1 review Vancouver, BC
10/10

Outstanding service, installation and quality

I'm completely satisfied with the price, installation and the product that I received from A1 Windows for a retrofit of the original aluminum windows with triple-glazed vinyl windows in a wood-frame apartment building.

Salesman Robert advised me fully and expertly on the different options and at all times tried to give me best value for my money. At the building, he advised me on the best way to split the windows for ventilation and fire safety while taking my concerns about appearance into account. After I had accepted the quote and had paid the deposit, Robert went over the measurements again and discovered that I had slightly over-estimated the size of the window openings. He recalculated the quote, thus saving me over $5,000. I am very grateful to him and very impressed with his professionalism and honesty.

The A1 crew did a beautiful job on the installation, which they completed in a clean and efficient manner, taking care to protect the floors of the areas they were working in. The lead installer, Said, is very experienced, took care of all concerns and was pleasant to work with.

It was a great challenge to schedule the installation over several weeks but the installation coordinator Manjeet was very patient and worked hard to accommodate my tenants.

As for the windows themselves, both the tenants and I are delighted. This is a very high-quality product. Aside from making a drastic difference in terms of heat loss, the windows offer maximum protection against solar gain and also drastically reduce street noise. Among the windows that were replaced were a few double-glazed vinyl windows that were about twenty years old. The A1 product is vastly superior to these, most obviously in terms of the thinness of the frames, which results in notably more glass area.

I recommend A1 Windows very highly.

Approximate cost of services:
$65,000.00
Was this review helpful?
Company Response

Hello Milovan,
Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the process and our team. We go above and beyond to ensure the installation process goes smoothly and explore all the options. From A1 Windows, we hope you enjoy your new windows.

BlindSilver
BlindSilver
0 reviews Vancouver, BC
10/10

Window renovation

The old windows had aluminum frames, 2-panes of glass, and no Low-E. The new windows have vinyl frames, 3-panes of glass, and 2 of the panes have Low-E.

The crew arrived on time every day.

The crew removed all debris at the end of each day.

Drop clothes were placed below each window being worked on.

The installation took 5 days. During one of those afternoons, I noticed the absence of chatting and construction noise. Looking around, I found the two A-1 trucks were gone. The crew had left for the day, and no one said anything. All the doors and windows were closed, though some were unlocked.

A-1's vinyl frames, insulated glass units, and window installation are warrantied for 20 years, 10 years, and 5 years respectively. Other vendors offer 20 to 25-year warranties, and some warranties last as long as the vendor is in business; those windows also cost more.

The new sliding windows can be opened with 1 hand. The old sliding windows required applying some body weight to operate.

The old windows had pronounced cold air bubbles on the inside. The cold bubble is largely unnoticeable with the new windows.

The walls around the old windows were normally cold. With the new windows, the walls vary from cool to barely warm.

Less outside noise enters the house. The Vaisakhi Parade is barely audible. We are located approximately 6 property widths away from the Parades route.

Two out of the 3 panes of glass on the windows are coated with Low-E. Their Visual Transmittance varies from 0.48 to 0.50. There was some concern every room would be dim and cave-like. In reality, every room that normally receives direct sunlight is well lit.

After installation was complete, a correction was required. A crew arrived in a few days. I didn't have to chase anyone down. A-1 didn't make a fuss.

No noticeable distortion in the glass.

The window renovation proceeded smoothly, until the painting phase. Wood trim was installed on the outside around each window. The wood came with a coating of primer. The homeowner is responsible for painting the trim. How complicated could that be?

A family friend, with aspirations to be a handyman, was hired to do the painting. Right away there was a problem. The brick red acrylic paint formed into tiny blobs on the white caulking. Visualize chickenpox rash. Why is the paint beading? We learned from A-1 the caulking was silicone, which is not paint-able. Up to that point, I believed all caulking was paint-able. I was wrong.

Since painting is the homeowners responsibility, solving the problem also falls on the homeowner. We chose the least expensive solution - paint the trim white. As expected, the paint beaded on the caulking. White beaded paint on white caulking isn't noticeable from 3+ meters away. Not sure what to do with a gallon of brick red paint.

My mother likes the new windows. She thinks they make her old house look new again.

Some of our small windows are half fixed and half operable. If I could redo the renovation, I would choose a different style for those windows. A vinyl bar (part of the sash) runs across the middle of the window. The bar (3 to 4.5 inches) reduces the amount of glass on a window that already has little glass area to being with. The bar is also a bigger eyesore on a small window. My recommendation for small windows and narrow windows: choose a window style that's either all fixed, or all operable (e.g., awning, casement, tilt & turn, or hopper).

Approximate cost of services:
$31,500.00
Was this review helpful?
Company Response

Thank you for your review, we appreciate you writing about your recent A1 Windows experience. Glad to know you are enjoying your new Ultra Series triple-glazed high-energy efficient windows. Yes, they reduce sound when compared to your old frames as well as keep the daylight coming in with our soft LoE coatings. I will let the installation manager and our sales team know about some of your key points to better ourselves in our A1 Windows experience. Thank you again for your 10 stars.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Nice windows & good job

They did very good job! Nice Windows , I had already suggest my friend to choice this company.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

We accepricate the kind review and recommendation to your friends. We have been installing windows since 1992 and recommendation is the highest form of thank you. Hope you enjoy your new Ultra Series energy efficient windows and doors.

Private User
Private User
Private User reviews Vancouver, BC
10/10

Great work

Word wont cut it , this duo absolutely deserve mad respect, their work is top notch their attention to detail and work site cleanliness . I couldnt be more happy they installed 5 windows . Now my home has vastly improved with their product and install for years to come . Cheers

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for your exciting review. We are happy to hear that you are enjoying your New Ultra Series energy efficient windows.

Private User
Private User
Private User reviews Surrey, BC
10/10

Energy Efficiency Windows Upgrade

We had an excellent experience with A1 Windows with our windows upgrade work. We were in the market to replace our windows after carrying out a heat pump upgrade and Vikrant and Manjeet from A1 were very professional in explaining their product and the process and assisted in getting our federal and provincial rebates as well. The quality and the energy efficiency of the windows were excellent and we were pleased with the workmanship of the installer team. I'd definitely recommend them as they are a local manufacturer/installer as well.

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Thank you for taking the time to give us this 10/10 review! We are very enthused that your experience with A1 Windows was excellent. I will make sure that Vikrant and Manjeet are made aware of your review. From the team here at A-1 Windows, we hope you enjoy your new triple-glazed Ultra windows!

Dave/Joan in Toronto
Dave/Joan in Toronto
0 reviews Burnaby, BC
10/10

Window replacement

Third time we have used A1 and, as usual, excellent workmanship. The installers, Mandip and Gurdip, did a very good install and explained everything.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you for your repeat patronage at A1 Windows. We strive to provide profession service everytime.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Great product at a reasonable price, great team

I have nothing but good things to say about A1 Windows - we replaced all 19 of our windows in January and they are beautiful! The house feels warmer and quieter and we are so happy we made this investment. A1 windows was recommended to us from multiple sources - a friend is a renovation contractor and he uses them frequently, a designer my friend used for her house reno also recommended them, etc. Still, we obtained three quotes (like you are supposed to do with any large reno investment) and found the other companies not to be as forthcoming with information on cost, delivery timelines or even sourcing out their products. A1 Windows is a local company that manufactures the windows in BC. You know you have a reputable and reliable company when the pros use them. The process was very transparent from the beginning to end, they were helpful directing us to the Greener Homes subsidies, their installation was done professionally and on time with minimal disruption to our family. When we had questions after the install, they responded promptly and were pleasant to deal with. It is hard to find a company where not only the product is excellent, but so are the people giving you a quote, installing the product and processing your payment.

Approximate cost of services:
$28,000.00
Was this review helpful?
Company Response

Thank you for giving us feedback on your recent A1 Windows visit. Glad to hear you are happy with your New Triple Glazed Ultra series windows. The greener homes rebate is a great way to get Energy efficiency and comfort to your home. A1 Windows; strives to provide quality products and professional service to all our clients. Let your friends know if they need any New windows or doors for their renovation needs.

ali in Burnaby
ali in Burnaby
0 reviews Burnaby, BC
10/10

4 Windows and patio door installation

On time, professional, quality workmanship and done in a Timely manner. Cleaned up everything really nicely too.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

A1 Windows appreciates you taking the time to write us a review. I will let our installers and A1 Windows team know you are happy with their service.

Private User
Private User
0 reviews Port Coquitlam, BC
10/10

windows

What we were promised at the time of estimating was delivered. Job was done on time and installation was clean with minimal damage to interior or exterior of the house. Install crew cleaned up and removed old windows from the property every night.
We are very pleased with the product so far.

Approximate cost of services:
$30,600.00
Was this review helpful?
Company Response

Thank you for your review, A1 Windows installers take time to do a professional job as well as take care of the clean up. Glad you are enjoying the windows.

Ajit in Surrey
Ajit in Surrey
2 reviews Surrey, BC
10/10

Window Replacement

Great work done by A1 windows to replace all the windows in my house. I want to give a shout out to Robert who explained all about windows and rebates and Saed who did all the measurements. Finally I want to highly recommend the work done by Simran, Ranjeet and Gurdeep. They worked hard and did a great job with the window replacement as well as some wood work for window frames. Overall very satisfied with A1 windows.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Ajit,

Thank you for choosing A1 Windows as your window provider for your renovation. Glad to hear that our Best of the Best award-winning team has another satisfied customer. We pride ourselves in our customer communication and experienced installation knowledge. After over 30 years in the business are all about our customers and quality windows. Hope to enjoy the new Ultra series windows and their great benefits in keeping your home more comfortable.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Windows

For over 30 years A1 Windows has been manufacturing and installing windows for all type of homes; from single family to high rise.

Whether aluminium or vinyl, our West Coast designed and built windows and patio doors not only meet but exceed local and national standards for energy performance.

Our aim is to provide you with the very best value in windows and patio doors by combining quality products, award-winning service and everyday competitive pricing.

A1 Windows has experience working in various market segments including:

* Residential Single Family Window Replacement
* High-Rise and Mid-Rise Window Replacement (condo/co-op/office)
* Apartment and Penthouse Window Replacement
* Strata and Depreciation Reports requiring Window Replacement
* Garden Apartment and Multi-Family Window Replacement
* Office and Industrial Window Replacement
* School and Church Window Replacement
* Hospitality and Hotel Window Replacement
* Senior and Assisted Living Window Replacement
* Custom Home and Residential Window Replacement

While most of our projects take place in the Lower Mainland of BC, we are capable of supply-only contracts to fulfil throughout Canada and the USA.

Our direct service areas include: Abbotsford, Albion, Anmore, Annieville, Barnston Island, Belcarra, Boundary Bay, Bridgeport, Brighouse, Burnaby, Burquitlam, Cloverdale, Coquitlam, Crescent Beach, Delta, Fort Langley, Haney, Langley City, Langley District, Maillardville, Maple Ridge, Mission, New Westminster, Newton, North Vancouver City, North Vancouver District, Pitt Meadows, Port Coquitlam, Port Kells, Port Moody, Queensborough, Richmond, Sapperton, Steveston, Surrey, Tsawwassen, Vancouver, West Vancouver, Whalley, White Rock

How to get a Free Quote: call 604-777-8000 or email info@a1windows.ca

Follow us on social media:

Facebook: https://www.facebook.com/A1WindowsBC/

LinkedIn https://www.linkedin.com/company/a1-windows/

Instagram: https://www.instagram.com/a1_windows/

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Patio Doors Aluminum Windows Vinyl Windows Doors Tilt and Turn
SERVICES
Window & Patio Door manufacturing, supplying and installation.
BRANDS
A1 Windows Ultra Series Vinyl Windows Alpine Series Vinyl Windows R Series Vinyl Patio Doors 350 Series Aluminum Windows (high rise series) 350 Series Aluminum Patio Doors (high rise series) Rehau (Rao Fipro Geno - Fiberglass Series)
STYLES
Casement Windows Single Hung Windows Fixed Windows Arch top or round windows Shaped windows
SPECIALITIES
Residential Single Family Window Replacement New Construction High-Rise and Mid-Rise Window Replacement (condo/co-op/office) Apartment and Penthouse Window Replacement Strata and Depreciation Reports requiring Window Replacement Garden Apartment and Multi-Family Window Replacement Office and Industrial Window Replacement School and Church Window Replacement Hospitality and Hotel Window Replacement Senior and Assisted Living Window Replacement Custom Home and Residential Window Replacement
WEBSITE
https://a1windows.ca/
YEAR ESTABLISHED
1992
PAYMENT METHOD
Visa, MC, Cash, Cheque, Debit, Financing
LICENSES
QAI, Energy Star
MEMBERSHIPS
BBB, Landlord BC, CHOA, Consumer's Choice
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.