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HomeStars  >  Water Filtration & Purification in Vancouver  >  A 1 Drainage Plumbing And Heating Ltd.  >  Replace instant hot water dispenser tank
Liny in Burnaby
Liny in Burnaby
1 review Burnaby, BC

Replace instant hot water dispenser tank

The actual plumbing service was fantastic. The plumber was prompt, courteous and professional. Our broken instant hot water dispenser tank was replaced. The problem started when I received my bill. I was charged $869.53 for a part I purchased for approx $270 three years ago. I knew there had to be something wrong with the price. But to be sure the tank had not actually tripled in price, I googled the part and indeed, the price had not tripled. So I called A-1 to say there must be an error as the price I was charged for the tank seemed ridiculously high. The very ignorant person who took my call sarcastically said "Well, that's your opinion". Turns out A-1 tried to charge me for a hot water dispenser I never got replaced. The tank itself was only $388.77!! A-1 tried to overcharge me by $500!! It was a complete hassle dealing with A-1. The person in charge of my account kept quoting the wrong price for the part so I finally had to call the supplier myself and put Jose in touch with him. I will be recommending to my friends NEVER to use A-1. If you use them, CHECK YOUR BILL.

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