Had A-1 replace our boiler after a series of mistakes on their part they now inform us they give NO labour warranty on their installations. One zone is cold and less than 1 year after install I have to pay for it. USE SOMEONE ELSE!
A-1 drainage was recommended to me by my plumber who was not available at the time. I was very satisfied with their work. The description of the work done on the invoice was very detailed and accurate. I would recommend this company.
They fix my water leaking in my fron yard. they did it very quick, they digged a long deep hole under the ground and replace the demaged pipes. after that they even replace the demaged lawn with new one. I realy happy to see the results.
We just finished renovating our kitchen and A-1 Drainage Plumbing and Heating helped us replace the hood fan. They were professional, arrived reasonably fast, and did an excellent job. Their price was very fair and the technician was friendly and nice.
Had an emergency leak and the lady on the phone was very polite and helpful. Luckily the plumber came within the same day and was able to help me fix the problem before it got worse. I have to say, they were the first that came to my mind because of their jingle i hear on the radio! Thanks!
Water kept coming into our basement every time it rained hard so we called A1 Drainage to come take a look. They responded to our emergency quickly and cleared out our drain tile. We're happy to say that the problem never came back.
One of your A-1 team, Marty, did work for us at our home in Port Moody yesterday, and I wanted to provide you some feedback.
Marty is one impressive man. He was prompt, courteous, thorough, and very professional. Probably no surprise to you on any of that.
The part that prompted me to call Chelsie and write this email was as Marty was finishing up yesterday afternoon, he described how proud he was to work for A-1, and specifically you. He told me how you’ve built the business and what a great leader you are. It was really refreshing to hear Marty’s so positive feedback on you and the company he’s spent 10 years with.
Peter, congratulations on what you’ve built in A-1 Drainage, and for hiring such a terrific employee in Marty. I will make a point to recommend A-1 anytime I’m asked for a plumbing referral.
The actual plumbing service was fantastic. The plumber was prompt, courteous and professional. Our broken instant hot water dispenser tank was replaced. The problem started when I received my bill. I was charged $869.53 for a part I purchased for approx $270 three years ago. I knew there had to be something wrong with the price. But to be sure the tank had not actually tripled in price, I googled the part and indeed, the price had not tripled. So I called A-1 to say there must be an error as the price I was charged for the tank seemed ridiculously high. The very ignorant person who took my call sarcastically said "Well, that's your opinion". Turns out A-1 tried to charge me for a hot water dispenser I never got replaced. The tank itself was only $388.77!! A-1 tried to overcharge me by $500!! It was a complete hassle dealing with A-1. The person in charge of my account kept quoting the wrong price for the part so I finally had to call the supplier myself and put Jose in touch with him. I will be recommending to my friends NEVER to use A-1. If you use them, CHECK YOUR BILL.
Marty came in to source out the problem and gave us an estimate of $5000 for our perimeter drainage. However, he needed his supervisor to confirm the estimate. Marty suggested we dig up a trench to cut down on labour cost (which we did). We did not hear back from A-1 drainage for over two weeks and then gave us an quote of $11, 000 the job which was almost double the original estimate. Obviously that was something we did not expect and declined their service. But they charged $650 for the "service" call! Not exactly great service if you ask me!