Toronto Steam N Clean

Carpet & Rug Cleaning & Repairing
Toronto ON M5E 1W7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Toronto Steam N Clean

Average customer rating:
9.7 10 (181 reviews)

Sort by

Ashley in Toronto
Ashley in Toronto
0 reviews Toronto, ON
10/10

Super friendly and great service

First of all kudos to this company for hiring disabled persons. I had a deaf fellow clean my carpets and stairs and did an absolutely superb job. His colleague advised me along the way during the process and recommended some treatments for future spills since we have pets and small children. The folks in the office are also some of the nicest people to talk to, they were patient with my concerns during the booking process and explained everything in detail to me before scheduling me in. I will undoubtedly be using Steam n Clean again.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank for taking to time to write us a review Ashley, we appreciate the feedback and look forward to working with you again soon.

Regards,

Steve

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing service

Best service!!!
Everything from quote to the cleaning was perfect. Everyone was very quick, professional, and easy to deal with.
John and his associate (sorry I forgot your name!) were on time, very thorough, and quick. We got a couch and a vintage armchair cleaned and wow--they're like new!
We'll be recommending them to everyone and will certainly use them in the future.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for leaving us a review. We look forward to working with you again soon.

Regards,

Areesha N.

Mark in Toronto
Mark in Toronto
0 reviews Newmarket, ON
10/10

Basement flood and furniture steam cleaning

We had a flooded basement this past weekend due to a pipe bursting in our walls. Unfortunately we didn’t notice until the water had already pooled at which point we panicked and called several companies and none of them answered. This company however did return our call within 20 minutes and advised on what to do to stop further damage and even helped in how to deal with insurance. About an hour afterwards their technicians showed up and spent 3 hours removing water and all the damaged material including one wall and the entire floor. They also moved our furniture to the garage and advised that they would clean it there and leave it there until the basement was fully dry and finished again.

We ultimately decided to not go through insurance due to our deductible and more importantly because Toronto Steam Clean got the job done for us under $3k and in one day. We will also be using this company to do the renovations in the basement in the spring time. I will happily refer anyone to this company. They are responsive, professional, and enjoy what they do.

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Hey Mark, we know how tough it can be dealing with flood emergency. We're glad we could assist in getting your place back up to par and look forward to continuing to work with you.

Thanks, Steve

Jen in Old Toronto
Jen in Old Toronto
1 review Toronto, ON
10/10

Fast, helpful, thorough!

They came to do my moms place and Did such a great job. They have helped move all the furniture out of the way - did such a thorough job of all carpets, rugs, and sofa. Suggested solutions to deal with pet stains etc. Was very very pleased with the service. The office was great to deal with as well - very responsive and flexible to the timing I needed.
Highly recommend.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you for the kind words Jen we appreciate it. We look forward to serving you again real soon! Thanks, Steve

Robin in Toronto
Robin in Toronto
1 review Vaughan, ON
10/10

Carpet cleaning

Very professional guys. Came on time and did a fantastic job. John and chad are hard workers and will happily have them return next year. Thanks again for the great work.

Approximate cost of services:
$225.00
Was this review helpful?
Company Response

We're thrilled you were happy with our service and look forward to working with you again soon. Thanks, Steve

Neil
Neil
1 review Toronto, ON
10/10

Upholstery stain removal

Black paint on white upholstery. Nightmare. Courteous and professional . Very organized and streamlined process around scheduling, progress, and invoicing. Well deserved 5 star review

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Thanks for the review Neil. We look forward to working you again soon!

Regards,

Steve

Lisa
Lisa
1 review Toronto, ON
10/10

Rug cleaning

The rug cleaners, John and his assistant, showed up on time and were very efficient. They were nice,polite, and made my rugs look like new. What more can I say. Great job. Thank you. I would definitely recommend their service.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for the review Lisa, we look forward to seeing you again soon!

Regards,

Areesha

vince
vince
0 reviews Toronto, ON
10/10

Carpet cleaning.

Very professional work by highly qualifed technicians. Did a great job on spot stain removal. Will use again!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks for the review Vince. We appreciate it and look forward to working with you again real soon!

Regards,

Asaad N.

Sandra in Toronto
Sandra in Toronto
0 reviews Toronto, ON
10/10

Office carpets and furniture

We had been using a different company for the past 10 years but they recently had shut down operations. This company is a lot more organized, extremely professional, and very customer service oriented. The owner called me twice the week after the cleaning to ask to come back in for any spots. Who does that? Amazing experience from start to finish. We look forward to working with you moving forward.

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thanks for the review Sandra. We look forward to this new relationship and hope to meet and exceed your expectations for all your carpet care and flood emergency needs.

Regards,

Steve

Sylvie
Sylvie
1 review Toronto, ON
9/10

Apolstory cleaning

The booking system is amazing and they arrived right on time. The job was well done and to my satisfaction. I would book again.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks for the review Sylvie, it was a pleasure working with you again and look forward to your continued support.

Regards,

Areesha N.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Steam N Clean

For over two decades Toronto Steam n Clean has been providing quality services to residential and commercial clients of all types. Our experience and attention to detail is the reason we are chosen by organizations of all sizes in both the private and public sectors.

We’re able to guarantee satisfaction because we use top-level machinery and employees to make sure you get great results. Our company won’t leave your home or business until we’re assured you’re entirely satisfied. We have been in the business of putting smiles on our clients’ faces for over 20 years. Let us put a smile on yours today!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Fire & Water Damage Restoration
SERVICES
Carpet Cleaning, Area Rug Cleaning, Upholstery Cleaning, Air Duct Cleaning, Flood Restoration, Commercial Cleaning,
STYLES
Hot Water Extraction (Steam Cleaning)
SPECIALITIES
Spot and Stain Removal, Pet Hair and Odour Removal
WEBSITE
http://www.torontosteamnclean.ca
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
7
RETURN POLICY
100 % Satisfaction Guarantee - We will return to job and RE-DO as necessary until you are satisfied
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, E-Transfer
LICENSES
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
199
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 Hour Satisfaction Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.