The gentlemen came and used their equipment to clean two carpeted areas and one sofa. There were no guarantees - particularly given the extent of the stains on the carpets - but I think that each item was improved as a result. (At least I can be comforted that I have done all I can to clean the items.) They were courteous and considerate of the items in my home. My only complaint is that it would have been nice to know in advance that ideally the items would take 24 hours to dry, as I had gotten the impression from the website and the reviews that I read that it would be a far shorter period of time.
- Approximate cost of services:
- $250.00
- Company Response
Hi,
Thanks for taking the time to leave us a review, we really appreciate it. We're sorry it took longer than expected for items to dry. As you can imagine it is hard giving exact dry times as there are too many factors to consider such as: material type, ventilation and airflow, temperature, etc.
While we do a dry run and try to reduce dry times as much as we can ultimately it'll depend on the material itself. If you have any other questions or concerns don't hesitate to reach out.
Thanks,
Jess