Empire Kitchen Inc.

Kitchen & Bathroom - Cabinets & Design
72 Devon Rd Unit # 22, 23, 24 and 25 Brampton ON L6T
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87%

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Reviews by rating (past 12 months)

Reviews for Empire Kitchen Inc.

Average customer rating:
8.8 10 (175 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Renovation Wth Empire Kitchen

We recently got our kitchen renovated, powder room vanity and bathroom countertop from Empire Kitchen and we were extremely happy with the job they have done. Baldish is very professional and friendly. She effortlessly helped us design our kitchen. It was a great experience even their installation crew did a good job. We were very pleased with the final results. We have recommended this company to our relatives. Thank you Empire Kitchen team.

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Company Response

Thanks for choosing Empire kitchen & writing a review for us. It is worth fulfilling to know that you are happy with the service we provide. Look forward to working with you again.
Regards,
Empire Management..

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

WASHROOM RENOVATION

An awesome experience from start to finish! The team at Empire Kitchen helped me create the bathroom I've always wanted. A+. Everything was done on a scheduled time. The price was very fair as well.

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Company Response

Thanks , We really appreciate your feedback . We feel honoured that you are happy with our work & service . Hope to help you in your future projects. Thanks you very much for your business.

Empire Management

Private User
Private User
Private User reviews Calgary, AB
10/10

Exceptional Service

Exceptional Service,

We were looking to upgrade the kitchen, called Empire kitchen, they called us to visit the shop to see the various design of the kitchen, we seen all the prototype kitchen which really help to choose the material, Empire kitchen finalize the design on the same visit.
We had couple quotes from different companies and which were in higher side with cheap material, but Empire Kitchen gave us the very best quote with high quality material which fits to our budget.
Empire kitchen are very professional for their contract, take the payment and give us service on time as per contract. Installer are very good and installed as per design.
We are very pleased with the quality of the cabinets and the workmanship. We would not hesitate to recommend Empire Kitchens to anyone looking to upgrade their kitchen.

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Company Response

Thanks for choosing Empire kitchen & writing a review for us. It is worth fulfilling to know that you are happy with the service we provide. Look forward to working with you again.
Regards,
Empire Management...

Private User
Private User
Private User reviews Brampton, ON
10/10

Small Bar unit and small kitchen

We were looking to have a small bar which can fit better to our small space . Called Empire kitchen they came at out place and measure the space and recommend us to change the kitchen at the same time. We liked their suggestion and they were so detailed and give enough time to their clients and make sure that their happy will happy by the end product . The entire prorcess was smooth from starting to end . We felt delighted when final product came at our place . They made on time , delivery plus installation at very reasonable price and professionally done . Please see the attached picture ,kitchen picture will post later . Would recommend to everyone.

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Company Response

Thanks , We really appreciate your feedback . We feel honoured that you are happy with our work & service . Hope to help you in your future projects. Thanks you very much for your business,
Empire Management

Adrian in Toronto
Adrian in Toronto
2 reviews Brampton, ON
2/10

Kitchen Reno (Beware!) Stay Away

I contracted Harry at Empire Kitchen to renovate my Kitchen which I waited for 15 years to do. This was a devastating mistake, the trade men are all aprentice.
(Harry is just about your Money)

Countertop is uneven one side beside the stove off by 1&1/2 ins, Kitchen sink is not centered & has a big obvious gap, The cupboard moulding corners fit & finish is inferior. Base Board has gaps wide as 1/4 inces. Kitchen reno in August 2019, still waiting on Harry @ Empire Kitchen to come and inspect the job as promissed & still waiting as of November 24th after several emails, phone calls & text.

To be clear. We had to pay for the Kitchen in full before the job was completed. While the job was in process we got daily calls asking for Money.

As you can see pics of the cupboard already falling apart after a month. I am available to show this to anyone, so that you can make an informed décision before hiring Empire Kitchen. Don't make the mistake we made.

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Company Response

Hi, We appreciate client reviews and their feedback, We did small renovations for this client in 2013 and this year we did their upstairs kitchen renovation. They were happy with end results both of the times. The renovations have been completed from last 5 months. They did inspected and fully satisfied with our work, We have written proofs of all the documents and have their complete work pictures. Once client they demand for extra work for free of cost and when company asked for that extra work cost client starts blackmailing the company by putting these false information or sometimes fake reviews as they dont have any other option left over . When we finished completely they asked for extra work and they started screaming on us and want to fight and we believe in providing the satisfactory customer service and we dont believe in fights but client sometimes just want to take advantage . They never shared or disclose what they did for the company sometimes kept the moneys, dont release the payments as agreed etc. We welcome all the readers we have all the proofs to show that work is fully completed as per customer satisfaction, Dont trust on this review , client is trying to downgrade the goodwill of the company as they didn't get the extra work for free of cost. As a company we had a bad experience with them and we cant do much but Please be aware of these kind of clients in future.

Regards,
Empire management

Angie in Brampton
Angie in Brampton
0 reviews Brampton, ON
9/10

Kitchen

I am pleased with the outcome of my finished kitchen.. the cabinet installers are very professional and experienced. Baldish was very professional and patient during the choosing of types of materials..colors..layout..etc. i would highly recommend this company

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Company Response

Thanks Angie for your review & sharing with everyone on home star. We always will & here to serve you in anyway..

Regards,
Empire management

Jass brar in Brampton
Jass brar in Brampton
1 review Brampton, ON
10/10

Best service

I invited 3-4 companies to make my tv unit according to our requirement. Everybody tried to force me to buy their service. But this company understood my requirements and gave us the best quote and also finalize the design on same day. The installers amanjot and joshi have done perfect job. During installation, i was having some doubts and but at the end they cleared my doubts and everything is looking perfect. I am posting my tv units picture also. Thanks for doing this great job at best price.

1 of 1 people found this review helpful.
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Company Response

Thanks for sharing your experience with everyone on home star. We always will & here to serve you in anyway.. Stay in touch for any future projects...

Regards,
Empire Management

Aman in London
Aman in London
1 review London, ON
10/10

Excellent service

I got quotes from 3-4 companies for new kitchen. But they were not covering extra services like backsplash, plumbing etc. I didn’t want to waste my time finding people for such additional work. But this company provided me a full package including everything and i didn’t have to go anywhere. I visited their showroom to see some designs and the kitchen displays were representing the best quality in the market along with professional workmanship. The design they made for my kitchen is awesome and the installers did a great job. Thanks for making my money so worth.

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Company Response

Thanks for writing a review and sharing your experience . We are happy that you gave us a chance to work for you and its been honoured to hear a positive response that zeal us to work better and better. We gain recommend to all our readers that always choose professionals whether they are contractor, company etc for any of the service. We will look forward to work for you in your future projects.

Regards,
Empire management.

Private User
Private User
Private User reviews Brampton, ON
10/10

Kitchen Renovation

Il just want to let you know how please .i am with the job that empire kitchen. Has done for me .i will recommend empire kitchen to any one .and let everyone knows how please .i am with there service.

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Company Response

Thanks for choosing Empire kitchen & writing a review for us. It is worth fulfilling to know that you are happy with the service we provide. Look forward to working with you again.
Regards,
Empire Management...

Private User
Private User
Private User reviews Ottawa, ON
0/10

Kitchen

Horrible customer service. After only a couple of months some panels turned yellow. Refused to fix and would not take any responsibility. Kept saying it was due to heat and cleaning products, meanwhile other panels were just fine. Did not communicate well with clients and try to extort you by demanding huge sums of money to fix errors made by them. Yellowing panels were just 1 of the problems. One cabinet not online with uppers...again refused to fix, sink out of line. List goes on. Use at own caution. Can't tell you how bad this whole situation has been.

1 of 1 people found this review helpful.
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Company Response

Hi, We always aware our clients & advise them always use a fan while doing cooking, they should buy a fan which can exhaust better needed higher CFM fan . If client doesn't use the proper precautions and we dont know what they use to clean off the kitchen. Client starts putting a blame on company . Before all the clients they were happy with service and if something happens because of their negligence they try to put the things on another shoes and in order to get it done for free they start blackmailing the company . In order to get more information of any of our client that how happy they are with service and our workmanship we have all the proofs and paperwork, All the readers are most welcome to review them all.

Regards,

Empire management.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Kitchen Inc.

Empire Kitchen Inc. is a manufacturer of high quality cabinets for your kitchen and bar. Our specialty lies in creativity and elegance and engineering that is combined with it to bring out beautiful looking wood work. If you are in search of a company that has years of experience and ...
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