It was a pleasure having Justin come by on the very same day we called. He was polite, friendly, respectful and professional.
At times, there was a terrible smell coming through the wall into the 2nd floor washroom we were renovating. We had already ripped up the floor sometime before and cleaned up an old mice nest in a joist floor bay and spray foamed the hole going through the exterior wall sheathing where it seemed the mice had been entering. The foul smell also persisted for a while outside at the adjoining lower roof soffit.
Earlier this year, a red squirrel had made its way through the adjoining lower roof vent. It came and went for a while making all sorts of noise until, one day, we saw it going through the vent and it saw us staring at it.
Well, Justin went onto the roof, removed the old vent, took a video inside the attic and a picture of the compromised vent and even removed the roof soffit. There were some remains of a mouse in the soffit. Most everything looked alright in the attic. The roof vent was replaced with a new metal one and fortified with heavy gauge wire mesh.
We were impressed by the work done and the advice that was given. Good to have such a valuable service available just a phone call away.
- Company Response
Hi Private User, thank you for writing such a detailed review of your situation and experience with my technician Justin. I am glad Justin was able to get to the bottom of your odour situation. Sometimes determining where a dead animal smell is originating from can be tricky. Smells can travel in mysterious ways inside a house and sometimes are detected far away from where the animal has died. Locating the origin often requires a fair bit of detective work from an experienced technician. Thank you also for your kind words about Justin. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.