Custom made blinds should fit the window they were measured for. You be the judge if these fit. So much for being blackout. You can see the response I got, after 6 weeks of asking, attached as well.
If you go with Night and Day, just hope they get it right. If they don't, you will just get a reference to their terms and conditions saying that refunds and exchanges are not possible, like I did.
I'm incredibly disappointed with what I received. Especially given how much I paid.
Update: also attached is a picture of the bottom rail with gap and final response from Night and Day washing their hands of this and sending me to the manufacturer to resolve.
- Approximate cost of services:
- Company Response
Hi Mark, no one on our team has any motivation to do any less than the best we can. The window frames simply get narrower towards the bottom, a fairly common occurence, and something the installer did communicate to you. Perhaps the explanation of what to expect as a result could have been clearer, we'll do better. If we were to make your shades again any wider than what they are now, the metal bottom rail would get stuck close to the bottom, leaving you with a large gap there instead. Your choice to share the portion of the email containing the response directed to us from our manufacturer, and presented as our response to you, speaks volumes. All the best from Ana, and the Night and Day Team