1st Data Recovery.Com

Computer Repairs and Support
Vancouver BC V6E
Write a Review
Write a Review

Joe from Rocklin
Joe from Rocklin
1 review Vancouver, BC
0/10

Data recovery

No response after paying for service for three months. I then call for status and they say they tried everything. They were hoping to just plug into computer and fix. They did not use clean room they claim to have. Complete waste of time and money. AVOID

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hi Joe, sorry we could not help with your job. If we really only plugged in your device expecting a fix, and stopped there, we would have gotten back to you a lot sooner. Usually it takes us about one week for most standard jobs, but yours was more difficult than normal. We apologize for not giving up on your job earlier. Coming from a researcher background, we will sometimes pursue too far into the a job that appears to be recoverable, almost there, almost getting your data. Yes, we did recover many unrecoverable data for the past 20 years. We have been in the data recovery busuness for over 20 years. We de have the necessary equipment (Clean room, specialized tools and software, parts, etc.) to recover from all sorts of failures.