I called Brian and got a prompt reply.However, I called on Wednesday and explained we were having guests come in on the weekend, and asked if it was possible if he could get us done by Friday. He said they were really busy, but to leave it with him and he said he would see what he could do. He called a little later and said he managed to jungle things around and he could get us done, I was appreciative of. He asked if I had used their on-line calculator and said I had ($125.00), but the estimate seemed a little low, as compared to what I had paid the last time we had our windows cleaned with another company ($175.00). He said it was pretty accurate and it differed greatly, from when they got on site, they would call.
We'll, I received no call and the final bill was $113.00 (including tax), so less than the estimate. This was our first time dealing with Toronto Clear view and we were more than pleased with the results. I actually chose them over a few others because as a small business owner I liked how he replied to any feedback, which would be called negative, to address customer concerns. This indicated to me high level of wanting to please their clients and not just have one time customers, but build a long term relationship.