Toronto Clear View Window Cleaning, Inc.

Window & Gutter Cleaning
Toronto ON M2N 6S6
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Private User
Private User
Private User reviews Vaughan, ON
5/10

great job would use again

the company came cleaned the windows did an excellent job cleaned up afterwards however there prices to do the job was the highest on the street i also didnt notice anything better for the high price

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

This person, ANDREW PETROFF, obviously does not want to be known due to the fact that he chooses NOT TO PAY A PENNY FOR SERVICES RENDERED!! That's right, this person complained about cost, but never did pay. Initially, he gives a 10 star rating and praises the quality of the work and then drops his rating because he determines that the price is too high, even though he actually paid ZERO.

So what exactly happened? Discussed pricing issue with homeowner who claims others will do the same quality work for 1/2 the price. I explained how very few window cleaning companies are WSIB compliant and have liability insurance, which has a dramatic impact the price for services rendered considering a portion goes to cover those costs of doing business. We explained the importance of only working with companies that protect the homeowner, however, a copy of the emailed response to us was, "I really don't care about policy I just care what I have to pay and you are too expensive for me".

It is unfortunate that a rating is being based on price, especially considering he paid ZERO and then has the nerve to lower his rating. We KNOW our work is top notch and we've built our client list of thousands over the past 30 years due to the quality of work. Unfortunately, there are times that operating legally and according to Provincial laws is a detriment due to being forced to charge more that what others charge. While most people prefer to work with ethical companies, a few feel price supercedes the law.

We hope this owner eventually finds what he is looking for and satisfies his needs. We also hope other companies don't get caught with the games he plays with pricing.

Previous versions of this review:

magnumforce
Private User
22 reviews Vaughan, ON
10/10

great job would use again

the company came cleaned the windows did an excellent job cleaned up afterwards and i will recommend and use them again without question very few companies work like that now keep up the great work thanks

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?