Brock Doors And Windows

Windows & Doors Installation & Service
278 Orenda Road Brampton ON L6T 4X6
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87%

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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Brock Doors And Windows

Average customer rating:
9.2 10 (2146 reviews)

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Pat Colaco from Mississauga
Pat Colaco from Mississauga
7 reviews Mississauga, ON
10/10

Patio door, side door and storm door

I had used Brock Doors and Windows before for my front door so when I needed a patio, side and storm door I looked no further. I called Brock and as expected they answered promptly. Arthur came to our place, took measurements, gave us the estimate which was very reasonable and gave us a time frame for installation. The installers were great, very efficient, considerate and friendly. Overall, we are very happy with our doors and will never hesitate to recommend Brock doors and windows to family and friends.

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Company Response

Hi there, Pat!
Thank you for connecting with us on our HomeStars profile. It is wonderful to hear that this was your second time working with us, we are pleased to hear you had an exceptional experience both times. We truly appreciate your loyalty and your recommendation.

Kindest regards,
Brock Doors & Windows Ltd.

jse5 in Alcona
jse5 in Alcona
1 review Innisfil, ON
10/10

Windows

Getting our new replacement windows starting with the quote and measurements through to the installation was easy and efficient. The price was more than competitive and the windows are beautiful. Our installation crew was knowledgeable, friendly and clean. We had 5 windows delivered and installed within 6 hours. I would highly recommend Brock Doors and Windows.

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Company Response

Hi there,

Thank you for your lovely feedback! We're very happy to hear that the experience you had was nothing short of seamless, from the very beginning to completion. We appreciate your recommendation immensely, and hope to work with you again on any future window and/or door projects.

Kindest regards,
Brock Doors & Windows Ltd.

ftintin in Brampton
ftintin in Brampton
1 review Brampton, ON
9/10

New windows and doors

Had new windows and doors installed last week. Installers were professional, meticulous, clean and professional. Windows and doors look great and have made a noticeable difference in keeping the house warmer. Would recommend to anyone.

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Company Response

Hi there,

Thank you for reviewing your experience with us on our HomeStars page! We're very happy to hear of your overall satisfaction, and appreciate you entrusting Brock with your window & door replacement project. Your recommendation is greatly appreciated!

All the best,
Brock Doors & Windows Ltd.

jessicalourenco29 in Toronto
jessicalourenco29 in Toronto
1 review Toronto, ON
10/10

Windows and sliding patio door

We had Brock replace our windows and a sliding patio door. Bill in sales was helpful and took his time going over options with us. The product was on time and our installers were great. Overall pleasant experience

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Company Response

Hi Jessica,

Thank you for your 10-star feedback! We will be sure to extend this onto Bill as well as your assigned Installation Crew.

We hope to have the opportunity to work with you again!

Private User
Private User
Private User reviews Ajax, ON
10/10

Windows

My family and I had such a wonderful experience with Brock Window's & Doors, from start to finish. We looked at several other places within the Ajax area and decided to go ahead with them. They were very professional and took the time to iron out every detail. They walked us through every step which was very reassuring seeing that we would be investing a lot of money on our windows. The workers got the job completed in a timely manner as promised and they left our home in the same condition as they found it.
Overall wonderful experience!

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Company Response

Hi there,

Thank you so much for your 10-star feedback. We're pleased to hear you had a wonderful experience from beginning to end.

We know you'll appreciate the investment in all the many years to come, not just for the aesthetics, but the newfound energy efficiency you'll experience throughout your home.

Kindest regards,
Brock Doors & Windows Ltd.

Wayne in San Francisco
Wayne in San Francisco
1 review Mississauga, ON
10/10

Replacement window project

We had our windows and patio door replaced by Brock windows and doors
The installers were friendly and very efficient especially since the weather changed from sunshine to snow throughout the day
We are pleased with the quality of the windows and would definitely recommend Brock

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Company Response

Hi, Wayne! Thanks for choosing Brock for your window & patio door replacement project. We're happy to hear of your satisfaction with your products & the service received.

Your recommendation is greatly appreciated!

All the best,
Brock Doors & Windows Ltd.

Joe in Etobicoke
Joe in Etobicoke
1 review Toronto, ON
10/10

Windows

Had all my windows replaced by brock. Their service and workmanship was top notch. Their people are great to talk too and great to work with. I would recommend them to anyone i know. Keep up the great work.

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Company Response

Hi Joe,

Thank you for choosing Brock for your full home window replacement! Your recommendation is appreciated immensely by our team.

Kindest regards,
Brock Doors & Windows Ltd.

Dina in Brampton
Dina in Brampton
1 review Brampton, ON
8/10

Great service

Andrew was great and explained the windows we would be getting. He explained the different levels of UV protection and made sure we got what we needed. The installers were great. They cleaned up after themselves and didn't leave a mess. They made sure I was happy with the windows before they left.

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Company Response

Hi, Dina!

Thank you for your review, we will be sure to extend this feedback onto Andrew your Sales Representative, as well as the team responsible for your installation.

All the best,
Brock Doors & Windows Ltd.

Private User
Private User
Private User reviews Whitby, ON
8/10

Windows

The staff were friendly and the work was done very quickly. They also cleaned up after the work was done. Overall I am very satisfied, and will recommend them to anyone.

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Company Response

Hi there,

Thank you for your feedback! We're very appreciative.

We're grateful for your recommendation of our products & services.

Kind regards,
Brock Doors & Windows Ltd.

Paul in Scarborough
Paul in Scarborough
1 review Toronto, ON
7/10

patio door install

I had Brock Windows install a patio door for me the install is done properly with a few minor hiccups which I wish they could have addressed at the time the issues I have with the insulation is the lack of cleanliness and professionalism when doing an install they had dropped some kind of sticky substance on my deck which is now ruined my deck in two or more spots the sealant that was applied to my patio door from the outside do not look properly done there was gaps and some parts it just did not look even in professional also the screen door has issues when opening and closing and now to get somebody out here to take a look at it it's going to take over a month which I'm not happy with but overall they did an okay job

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Company Response

Hi there Paul,

We appreciate you entrusting us with your patio door replacement project. We would like sincerely apologize for any troubles you've experienced, we wish for every clients project to go seamlessly, without question. We understand we're schedule to revisit your property to repair any items of concern on the 27th of May. We look forward to completing this for you, and again apologize for the inconvenience in a whole.

We do however appreciate your constructive feedback, as it allows us to better understand our areas of improvement.

Kind regards,
Brock Doors & Windows Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors And Windows

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Vinyl Windows
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
http://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
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