Brock Doors And Windows

Windows & Doors Installation & Service
278 Orenda Road Brampton ON L6T 4X6
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 5 timesBest of 2019winner 5 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Brock Doors And Windows

Average customer rating:
9.2 10 (2443 reviews)

Sort by

Kirbs in Rockwood
Kirbs in Rockwood
1 review Rockwood, ON
2/10

Windows×2

Poorly executed.
I have an old house with 2 front windows that are 35 inches wide and 48 high.
By the time they filled in the sides to fit THEIR window, I was left with 27 inches of actual glass coverage.
3 layers of cover/filler trim.
Very dissatisfied.
Kirby.

Was this review helpful?
Company Response

Kirby,

We'd like to apologize for any unsatisfactory aspect of your project with our team. Unfortunately, we're unable to confidently identify whom this may be with the information provided within your review. We would truly appreciate you connecting with us through the information below. If you have any outstanding concerns, we would like nothing more than the opportunity to have them rectified for you.

Kind regards,
Brock Doors & Windows Ltd.
E: info@brockwindows.com
T: 1-800-449-3808

HomeStars in Toronto
HomeStars in Toronto
0 reviews Toronto, ON
10/10

Picture and bedroom installation

Brock employees were very professional and neat too. They did a great job and cleaned up after the work was done. They were polite and answered questions immediately -I did not feel I was imposing on them. They arrived on time for the appointment. I would definitely use Brock again and highly recommend them.

Jean

Was this review helpful?
Company Response

Hi, Jean!

Thank you for the 10-star feedback. We're delighted to hear you found everyone involved to be very professional, as well as tidy. We look forward to the potential of working alongside you again, and appreciate your recommendation immensely.

Kind regards,
Brock Doors & Windows Ltd.

Private User
Private User
Private User reviews Brampton, ON
8/10

Windows

Great work. Did 6 windows included the very front large one and was done at great speed. Very nice and friendly workers and cleaned up after themselves and left my house neatly

Was this review helpful?
Company Response

Hi there,

Thank you for your feedback! We appreciate you entrusting us with your recent window replacement project, and hope to have the pleasure of working alongside you again!

Kind regards,
Brock Doors & Windows Ltd.

monjuridg
monjuridg
1 review Ajax, ON
9/10

Doors and windows replaced

Steve the salesperson was super awesome, it is because of him I chose to go with Brock . He sent his best guys Jerry and team who were very efficient, professional, thorough and fast. Our sidings were on back order with 90% complete, inspite of bad weather Jerry kept on top of it, updated me regularly and finally finished the job. Thank you to all of you at Brock.

Was this review helpful?
Company Response

Hi, Monjuri!

Thank you for this exceptional feedback regarding your recent window and door replacement project. We will be sure to pass this along to both Steve & Jerry. as we know that they'll appreciate it immensely.

Thank you, Monjuri!

Kind regards,
Brock Doors & Windows Ltd.

Emma Myers in Brampton
Emma Myers in Brampton
1 review Brampton, ON
9/10

Beautiful New Windows and Doors

We had a new window installed in our kitchen and one in a bedroom. Also got a new fibreglass front door and storm door. All look great. Our sales Rep was very knowledgeable. Gave us some sound advice on our products. Looking forward to fewer drafts with the 3 ply windows. The installers kept our home very clean and left no mess. overall, pleased with Brock for this service.

Was this review helpful?
Company Response

Hi, Emma!

Thank you for choosing Brock for your window & door replacement project. We're pleased to hear that you were satisfied with both your Sale & Installation experience, and appreciate your feedback immensely.

Kindest regards,
Brock Doors & Windows Ltd.

Ronald in Toronto
Ronald in Toronto
1 review Mount Albert, ON
8/10

New / Replacement Windows

Brock did a very good job on providing window information, a prompt and thorough quotation, on pricing, and installation of the windows. I will use them again on future projects.

Was this review helpful?
Company Response

Hello, Ronald!

Thank you for the exceptional feedback. We look forward to working alongside you & your home again.

Kind regards,
Brock Doors & Windows Ltd.

Gerryb in Brampton
Gerryb in Brampton
1 review Brampton, ON
10/10

Door and window installation

They were on time, great installers. They took there time with the job, kept the area clean and tidy throughout the installation. Very happy with the result. The window and door have made the house look so much better.
Thank you again!

Was this review helpful?
Company Response

Hi, Gerry!

Thank you for choosing Brock for your window & entry door replacement project. We're pleased to hear that everything went exceptionally well, from the very beginning to completion. We hope to have the opportunity of working with you again, have you any further window or door requirements.

Kindest regards,
Brock Doors & Windows Ltd.

JRF in Burlington
JRF in Burlington
0 reviews Burlington, ON
10/10

Windows

We were looking at replacing only one window in the kitchen at the time but ended up replacing 4 altogether. Everyone from Brock was very professional and helpful from the selection of the windows to the installation. Great workmanship and quality, very satisfied.

Was this review helpful?
Company Response

Hi there, JRF!

We appreciate you entrusting us with your desired renovation project. We're very happy to hear that you found everyone involved to be of the utmost professionalism & knowledgable in the trade. We appreciate you extending this feedback onto us, and hope to have the opportunity of working with you again if at all required.

Kindest regards,
Brock Doors & Windows Ltd.

Neil
Neil
3 reviews Hamilton, ON
9/10

Basement Windows - Improving Energy Efficiency

The salesperson was very knowledgeable about windows and doors and even gave me a lot of tips about properly maintaining the existing windows we had in our newly purchased home. When it came time to installation the installer was professional, courteous, and did it in a reasonable amount of time. Windows look great and our house is now more energy efficient!

Was this review helpful?
Company Response

Hi, Neil!

Thank you for extending your feedback onto us, we're thrilled to hear that your Sales Representative was thorough and informative and that the appointed Installation Crew was very timely, courteous and professional.

We know you'll continue to appreciate the increased energy efficiency for many more years to come, as well as the enhanced curb-appeal!

Kindest regards,
Brock Doors & Windows Ltd.

Mariki Brits-Bosua in Burlington
Mariki Brits-Bosua in Burlington
1 review Burlington, ON
10/10

Basement window and bathroom window

We recently had our basement window and our bathroom(powder room) window replaced. The work was outstanding. We are very happy with the service. We gladly recommend Brock Windows and Doors!

Was this review helpful?
Company Response

Hi, Mariki!

Thank you for choosing Brock for your recent basement & bathroom window replacement project.

We're delighted to be in receipt of your comments, and we appreciate your recommendation immensely.

Kindest regards,
Brock Doors & Windows Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors And Windows

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Vinyl Windows
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
http://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.