Brock Home Improvements is by far the very best company we have ever dealt with. From the initial phone call that was made to the company and until completion, we have been completely happy and extremely pleased. Our call was answered quickly and professionally. The salesman, Kevin was wonderful. He answered every question and concern with great care and without rushing. He explained the different products available and we felt we had a great package to look over when he left. We felt no pressure and were encouraged to get other quotes. We had all of windows and our patio door replaced. The installer, John came to our house and did all of the measurements and asked if we had any additional questions. Our windows came in earlier than expected and we were given the option to have them installed earlier than originally booked. John and his wife Beata were the team that installed the windows and door. They were courteous, they were prompt and they worked carefully, it was as if they were doing windows for their own home. They covered our floors with nice thick draw tarps and they cleaned and vacuumed as they went along Everything was immaculate when they were finished. We have never seen such attention to detail and such hard and efficient workers as John and Beata. They both worked equally hard and with great care. They were a pleasure to have at our home. We would and will recommend Brock to anyone that we know that is in need of a reputable, reasonably priced company with quality products to offer. The product that they installed in our home is NorthStar windows. Kevin explained that they are a Canadian Product with a transferrable life time warranty, which is an added bonus. We could not find another company that could come close to the professionalism, care and price. We are so pleased and grateful that Brock and their employees are so professional, conscientious and caring. We really cannot say enough about our home improvement from Brock Home Improvements.