Brock Doors And Windows

Windows & Doors Installation & Service
278 Orenda Road Brampton ON L6T 4X6
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Best of 2019 winner 5 timesBest of 2019winner 5 times
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Reviews for Brock Doors And Windows

Average customer rating:
9.2 10 (2109 reviews)

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Chris from Whitby-9814
Chris from Whitby-9814
1 review Toronto, ON
10/10

windows & doors

Brock Home Improvements Inc. was recommended to us by our daughter who
had windows and doors installed by Brock and after we saw the great job done on her
home and with her entire satisfaction on quality, service and price we felt we
couldn't use any other company. We highly recommend Brock Home Improvements and
want to especially comment on the courteous, friendly and efficient work of the
chap "Lloyd" who did both houses. Thank you for your excellent service and quality
of workmanship.Chris & Tom Galliene.

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Janet from Wasaga Beach
Janet from Wasaga Beach
1 review Toronto, ON
9.5/10

New Window Installation

Brock Home Improvements installed new windows a few years ago and we were very pleased with the result. When we decided to replace additional windows this year, we called them. The president, John Nolet, visited our home and explained our options and pricing in clear detail. We actually bought two more windows than planned, and with no regrets! The installer, Jim Wier, was a joy. He was punctual, competent, friendly and did a great job. We plan additional work next year and will put in a special request for Jim.

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Dave in central Etobicoke
Dave in central Etobicoke
1 review Toronto, ON
10/10

Replacement windows

It was close. but we just happened to catch Mike Nolet in the showroom as we were shopping for windows. He answered all our questions and then visited our house for measurements and prices.
Our purchase wasn't large but we were treated like important customers.
The windows were of high quality and the installation was impeccable. Eric the installer is a wizard with a caulking gun.
The job from order to install was done in the estimated time frame.
Our thanks to Brock Home Improvements for a simple and excellent experience with a home improvement project.

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John from Leaside
John from Leaside
1 review Toronto, ON
10/10

New Windows

Rob the installer for Brock Windows is a true craftsman. His work was very professional and he was meticulous about the details of installing our windows. We had twelve 70-year-old windows replaced. After the speedy installation we felt like we had purchased a brand new home. What a difference the new windows have made for the look and feel of our home. We are looking forward to reduced energy bills over the next year! We highly recommend Brock to install new windows, the price was great, the installation was superb, clean and fast!

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Simon from Makham
Simon from Makham
10 reviews Toronto, ON
9.5/10

Replaced 2 old windows and a side door

I used Brock 6 years ago when I bought my house. They replaced all the windows, a front door, a side door and a french door. I was very impressed with their service and quality of the windows and doors.

This year I decided to hire them to replace two windows and a side door. The salesman accommodated my work schedule and came to my house at 8pm. We discussed the project and he also gave me tips for my future renovation projects and how to maintain the solarium. They called me to reconfirm the installation date a week before the project start date.

The contractor provided me with excellent services. He was courteous, polite, considerate, hardworking and professional. He has good work ethics and craftmanship.

Their price was reasonable given the high quality of the Winstar windows.

These two projects make me a customer of Brock for life. I will certain use Brock for my future renovation projects.

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Judy D from Etobicoke
Judy D from Etobicoke
1 review Toronto, ON
8.5/10

window replacement

We were extremely pleased with the service and products we received through Brock. The company is professional and timely in the service they provide. We were especially pleased with the installation and input their installer provided (while measuring for retrofit windows, he discussed pros/cons and we actually upgraded to BRICK TO BRICK installation and are thrilled with the end results.

This is the second time we have bought from Brock and will do so again when needed.

Judy D
Etobicoke

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Al & Dorothy from Brampton
Al & Dorothy from Brampton
1 review Toronto, ON
9.3/10

Replace 5 Windows

From past experiences we chose Brock to come and replace our front windows and the upstairs bedroom windows. We had chosen a design that we thought would do well for our home but the sales person actually changed our minds to a lesser value with less complications once installed. The work crew once they got to work were tireless and didn't take a break until the job was finished. The finished product looks great on the house and we are very impressed with the job and the employees. The second renovation job was as good an experience as the first. Now when we get the phone calls asking if we need windows replaced we reply that we already bought from the best there is around.

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Helen from Bramalea
Helen from Bramalea
2 reviews Toronto, ON
10/10

New Front Window

Hello.. The company was excellent. the sales person..and the gentleman that put the window in.. the one young gentleman vacuumed my carpet and the front entrance.. for that l was very happy.. three young men were in charge of the window replacement.. showed up at 9:00am as the company mentioned.. my dad and l were very pleased.. if 6/49 comes our way.. l would be proud to have them back to replace the other windows..Thank-you Helen

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Eugenia from North York
Eugenia from North York
2 reviews Toronto, ON
10/10

New windows and doors

We chose Brock Home Improvement Products Inc. for the purchase and installation of new windows and doors based on the knowledge and professionalism of their sales representative. We also found the price very reasonable for the quality of windows and doors compared to other quotes that we had received. It was great to get a quote on the spot. The installers were courteous, professional, dependable and their workmanship was excellent. Brock is a very professional company. They organize financing and keep the lines of communication open from the time the contract is signed until after the installation. You can also count on them to address any issues on a timely basis (e.g. handles on one window were scratched and the service man was at our home one week after the installation). Overall, we were very satisfied with Brock and would not hesitate to recommend this company to others.

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Royal York and Bloor
Royal York and Bloor
1 review Toronto, ON
3.3/10

window

My project was to replace an old bay window with a larger bow window. Brock was supposed to cut the wall to make the opening bigger and then put in a factory manufactured window. I found that they were extremely slow. It took months to finish the job. They wouldn't show up for days and at times they would only show up for a few hours. At the begining, they didn't have the right blade to do the cut out which caused the first of many delays. In addition, they cut down plants without asking. I would not recommend them to anyone.

1 of 1 people found this review helpful.
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Company Response

In order to maintain the highest quality of products, installation and service that our many referred, as well as repeat customers have come to expect from Brock, we do everything possible to satisfy each and every customer. Sometimes circumstances our beyond our control. We remember your job well. There were a lot of unforseen circumstances with regard to changing your old bay to a larger bow window. This involved brick, siding and stucco cut out. When we cut into your home, the first surprise we ran into was a double wall (2 beams), and it snowballed from there. There were many differences from what was sold, and how you wanted it installed - to name a couple - a roof with potlights as well as the location of the cut out, etc., etc. We should have sent the sales representative back once you started making changes, instead of handling this through the installer. OUR MISTAKE. You came into the showroom and we upgraded your head and seat from melamine to oak at no additional cost. We upgraded your windows from double/single hung to pictures and casements at no additional cost. Another delay was caused because you wanted the shingles from your roofer so that they matched your home (we can understand that). We had to wait for those. Unfortunately, we had no choice but to cut the little shrub beside your window. It was in the way of the knock out. We make every effort to save what we can. We have several notes and emails in our file where our service &amp installation manager as well as the installer tried to contact you during this time and later, without success. We later found out that you had left the country for an extended period. Once you returned and contacted us, we resolved matters. We drove by your home today to take another look at your bow window, and in our opinion it looks very attractive. We would love to have another opportunity to change your opinion of Brock around, if you would give us another chance.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors And Windows

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Vinyl Windows
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
http://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
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