Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2811 reviews)

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Frank Huncar from Brampton
Frank Huncar from Brampton
4 reviews Brampton, ON
10/10

Replacement of windows and doors

It was time to update the windows on our 25 year old house. After investigating the options, we settled on Brock Windows and Doors. It was a good decision. Kris and his installation team laid down tarps in hallways and working areas, completed the work on time, vacuumed and removed all the debris. Kris returned to repair a minor manufacturing defect a few days later. All in all, an excellent product installed by a team of courteous, experienced and professional installers. Based on our positive experience, we have no hesitation in recommending Brock.
Frank and Linda H
Brampton

Approximate cost of services:
$15,000.00
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Company Response

Hi Frank, Thank you from all of us here at Brock!! We have forwarded over this information to your sales rep and installation team as well! Make sure when you recommend us that they give your name when they call the office! We're so glad to here everything went according to your expectations!

Martin T.
Martin T.
2 reviews Ajax, ON
10/10

All windows and doors

After doing our homework we settled on Brock Windows and are not sorry for making that decision.
Michael was our sales representative and we found him to be very knowledgeable about the products, and he was able to show us examples of the various types of windows, and also provided brochures showing the various types of windows, doors and hardware available.
The installers, Mark and his assistant were very experienced and very respectful of our home. They left the site extremely clean and tidy, and the job was completed on schedule.
Three weeks after installation, one small window suffered a pressure crack, and considering this happened over the Christmas holidays, it was replaced on a very timely basis, by another professional service person named Nick.
Our overall experience with Brock Windows exceeded our expectations and we would not hesitate to recommend them highly.

Approximate cost of services:
$15,000.00
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Company Response

Hi, we are so very honoured to hear that we exceeded your expectations!! It's always nice to hear that even if their was an issue that our staff was able to rectify it for you quickly. We will be sure to commend everyone involved in making your project so successful! Thank you very much!

Evelyne from Oshawa
Evelyne from Oshawa
1 review Oshawa, ON
10/10

windows

We had all new windows (not retrofitted) installed. The results in temperature control and sound were immediate. The two gentleman who installed them were professional, courteous and accommodating. They had a really good sense of humor, especially Chedo. My husband and I are glad we had these windows installed. Less than a days work for fabulous results!

Approximate cost of services:
$8,000.00
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Company Response

Hi Evelyne, it so wonderful to hear that your brick to brick installation resulted in such a dramatic difference for you and your family! We love hearing that not only was your project was successful but also that our installations team was a pleasure to have in your home! We will make sure to pass on these compliments to them as well! Thank you from everyone here at Brock!

Eric G in Mississauga
Eric G in Mississauga
2 reviews Mississauga, ON
10/10

Patio Door replacement

I went through a number of suppliers for quotes. I felt that the Brock's quote was the most straightforward, most concise, and best quote of them all. The salesperson and installation crew were on time and very professional. I would highly recommend Brock Doors & Windows Inc.
I would rate Derek and the installation crew at a 10/10 for sure. I did need the serial number to register it, and Brock resolved that issue effectively. I was most satisfied in terms of the installation process, Brock is very good, and I will definitely use them again.

Approximate cost of services:
$1,200.00
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Company Response

Hi Eric, we're so glad to hear that you felt as though your quote given was done so well. We know how big of a decision home projects can be, and we strive to be as helpful as possible. We will be sure to pass on the kudos to Derek and his team and we are looking forward to hearing from you again soon!!

Irene from Pickering
Irene from Pickering
2 reviews Pickering, ON
10/10

Patio Door

Our sales rep Steven was knowledgeable and helpful regarding my project. The installer Eugene did an excellent job and was able to keep our existing trim work in tact as we requested and cleaned up any mess. The job was done on time with the agreed upon price. I am most satisfied with Brock Doors & Windows because of the turn around time of the installation, the quality of the product and the employees. Everything went very well.

Approximate cost of services:
$1,300.00
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Company Response

Hi Irene,
We really appreciate you giving credit to Steve and Eugene, we will be sure to pass that along to them. Also thank you for commending our entire team for making sure your project was finished on time, up to your standards, and that you are happy with the finished product! Thank you for choosing Brock, and we hope to hear from you again!

john meszaros from Caledon
john meszaros from Caledon
1 review Caledon, ON
10/10

PATIO DOOR

VERY HAPPY WITH BROCKS SERVICE, MATT THE SALES REP WAS VERY HELPFUL AND AMRY THE INSTALLER WAS VERY PROFESSIONAL. I WOULD HIGHLY RECOMMEND BROCK WINDOWS TO ALL MY FRIENDS WHO NEED WORK DONE IN THEIR HOUSE.

Approximate cost of services:
$2,000.00
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Company Response

Hi John, we love the enthusiam in this review!! We will be sure to pass this along in the same way to both Matt and Amry! When you do recommend us, make sure your friends or family give your name as the person who recommended them!! Thank you so much!!

Lynn D from Toronto
Lynn D from Toronto
1 review Toronto, ON
8/10

Exterior Door and 2 casement windows

I just had an exterior door (full lite with mini blinds) installed and a couple of casement windows. They look beautiful and I can feel a difference in the temperature in the area where the windows were installed. They are much cosier than the old double hung windows that we had there. Alex, the installer, and his assistant seemed to do a very thorough job of the installation and were very courteous and careful not to make a mess bringing snow into the house with their boots. I can't believe they go up ladders in this kind of weather. 'They cleaned everything up nicely and showed me how to operate the windows. My only complaint would be that it is a long process from order date to delivery date (at least around year end it is). But, I am very happy with the result and the price was competitive.

Approximate cost of services:
$3,000.00
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Company Response

Hi Lynn,
We're so glad to hear that you are happy with your door and windows and especially happy that they are keep you warm this time of year! We have passed along the kind words of approval to Alex and his team and they were quite flattered!! We certainly apologize for any delay and hopefully this review is a sign that we were still able to make choosing Brock a positive experience for you! Thank you very much for the feedback!

G.W.  from Brampton
G.W. from Brampton
1 review Brampton, ON
9/10

window replacement

We have used Brock Doors and Windows for front door replacement in the past and recently had all our windows replaced. The quality of windows is excellent. I was most satisfied with the installers. Amry and his team were very professional and eager to to make sure everything was done properly.

Approximate cost of services:
$20,000.00
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Company Response

Hi,
Thank you so much for being a repeat customer of ours! It is such a pleasure to hear that we were able to impress you not one but twice now! We have a lot of faith in our installation teams and are grateful to hear back that you do as well! Hope to hear from you again!!

K Lipski from Mississauga
K Lipski from Mississauga
1 review Mississauga, ON
10/10

Windows

We were really impressed with the salesman; he really knew his stuff. Bill deserves recognition for his excellent customer service and product knowledge. The installation was done by Gino. His work was very professional and completed in a timely manner.

Approximate cost of services:
$2,000.00
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Company Response

Hi,
Thank you for taking the time to send over this information. Bill was in the office today and we made sure that he read the review. We also forwarded this review over to Gino as well. From Bill, Gino, and all of here at Brock, we truly appreciate the acknowledgment!

Chaman from Brampton
Chaman from Brampton
1 review Brampton, ON
10/10

Windows replace brick to brick

Brian was a very good sales representative. Brock was very professional, and I am very satisfied with the work done. They were very kind, and helpful through every step. We didn't know much about how the windows were constructed, but we were much more knowledgeable after the installation. I feel more confident about doing more installations in the future. I am already thinking about doing our doors next year with Brock.

Approximate cost of services:
$5,700.00
1 of 1 people found this review helpful.
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Company Response

Hi!! Thank you for the high regard in which you've written about Brian as well as Brock as a company! We strive to be as helpful as possible considering home projects are big decisions and a new experience for many people! We are anxiously awaiting your phone call to help you with your door! Make sure to mention you are a repeat customer and we will make sure that you have the same sales representative and installations team since they already know your home so well!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.