Brock Doors And Windows

Windows & Doors Installation & Service
278 Orenda Road Brampton ON L6T 4X6
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Best of 2019 winner 5 timesBest of 2019winner 5 times
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Reviews for Brock Doors And Windows

Average customer rating:
9.2 10 (2111 reviews)

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tck in Etob
tck in Etob
1 review Etobicoke, ON
10/10

window installation

From the home consultation to the final installation, we had a great experience with replacing our basement windows. The salesperson knew the product really well and conveyed his knowledge to us, all in a no pressure manner. The installation team was great: quick, efficient, thorough and clean.

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Sandra  Olde Brampton
Sandra Olde Brampton
2 reviews Brampton, ON
10/10

Windows

This is the second time i have used brock for replacing windows and i would never use anybody else ever again. There service is exceptional and with a good company standing behind their product follows good workers. Emery their installer is the greatest!! thank you Emery so much

Sandra Bullock (tsbullockatrogers.com)

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lizziebell in Brampton
lizziebell in Brampton
1 review ,
10/10

Purchase & Installation of Screen Door

We'd had a new storm entry door installed in our home a couple of years ago and did not leave the storm door on. However the snow drifting again the new door was a nuisance so I shopped around. The new screen door had to be a custom size and from my first telephone to final installation everyone I dealt with was courteous, timely, friendly and could not have done their jobs any better. The salesman suggested some cost-savings to me, wasn't at all pushy, and even found the full-width push opener I particularly wanted. When installation had to be delayed due to illness of the installer, I was notified immediately and kept up-to-date regularly on the hoped-for installation date. I have already recommended Brock to friends, will continue to do so and plan to do one-stop shopping next year when my husband and I hope to be able to have a new patio door put in.

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Aurora, ON
Aurora, ON
1 review Toronto, ON
9/10

all windows, patio door, entrance system & 2 other exterior doors

All our contacts with Brock were pleasant and if we had a concern, it was immediately addressed. Staff, particularly installation dept. and installers, were knowledgeable and proficient. The site was left clean every day and after job was completed. Immediately notived an improvement in warmth in the house and can no longer hear the outside street noise etc.
s
Strongly recommend Brock Home Improvements.

Jeff C.
Aurora, ON

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Azra-Oakville
Azra-Oakville
1 review Toronto, ON
10/10

Windows replacement

Our first phase of windows replacement included windows on front side house a few years ago. We choose Brock for their quality and price. Their sales representative, Brian, provided a wealth of information, he educated us and even answered our technical questions! Later when we decided to replace more windows we did not even bother looking for other options. We called Brock because we knew they would provide the best windows we can find on market and at good price. Quality is exceptional, the installation was so proper and on time and my house was spotless after they left. My rooms are so nice and cosy. I am surprized with not only energy saving but with sound insulation too! Thank you Brock, you are a star among all our home reno projects.

Suad and Azra from Oakville
905-339-3882
azra_m@cogeco.ca

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Wayne  in Brampton
Wayne in Brampton
1 review Toronto, ON
10/10

windows and patio door replacement

I'm going to try to make a long story short.
The first dealer I checked for prices for doors and windows very quickly let me know I was in the wrong place if I was looking for the best price .I left there feeling a little discouraged with a quote of $14,000 and I would do the work myself.
I went to Brock Home Improvements next where the salesman showed me why it would be in my best interest to have their people do the work.We looked at their products and made an appointmment for him to come to our house to take measurements and for us to make final decisions on style,type,etc..
On the way home I stopped at a big box store to get another price on the windows and doors and I would install them.I left a copy of all the measurements with the appropriate dept.and they were to call me with a price.I did get a call the next day, but only to learn;they had lost the measurements.THAT WAS MY SIGN....I WASN'T MEANT TO DO THIS JOB.
I placed the order with Brock Home Improvements with them doing the installation.We weren't sorry for that.
In 1 1/2 days the crew of three people (one of them a lady I might add) changed 13 windows and a patio door.(The old ones were removed down to the rough opening)
I guess I didn't make it a short story after all,did I?
I was very impressed with the quality of the work,and the professional work ethics of everyone I dealt with as well as the products which make our home much more comfortable and energy efficient.
Thank you Brock Home Improvements for a job well done,especialy to Terry and John and his crew.....Wayne and Helen Cardinal ,Brampton,On.
.

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Brian, Mississauga
Brian, Mississauga
1 review Toronto, ON
9/10

New windows purchased and insalled

There are many good windows in the market to choose from today. I am the son of a carpenter and understand that the quality of the product is only the start of the job. I did my research and settled on two brands of windows, one of which Brock sells. The most important part is how well the product is installed, so then I decided to visit and talk to a few companies to get a feel for their sense of commitment. Keep in mind that many companies these days base their profit on how many they install in a day and not on doing it right the first time, so they will not have to come back to fix poor workmanship. I am very happy that I went with Brock; their installers took their time and did the job right. I know because I worked from home to kept an eye on them that day.

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Dan from Thornhill
Dan from Thornhill
7 reviews Toronto, ON

First Review

6/10

sliding windows

Brock windows offered me the best price from all companies I've inquired. I wasn't too happy with the installation though. They affixed the frames with screws in each frame corner. By doing so they made holes in the vinyl frame structure and the rain water dripped inside the drywalls damaging them. After one year two of the four windows developed moisture inside but they replaced them at no cost after I called them. Great customer service!
If I had to re-do this job again I would:
1)chose without hesitation frame-to-frame windows and not keeping the old wooden frame. Yes it costs more but it is worth of.
2)ask the agent to send the best installers they have.
3)make sure to remind Brock windows to give those $50 they advertise for recommendation if they were recommended to me by a former customer of them.

1 of 1 people found this review helpful.
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Company Response

Dear Dan:
Thank you for your review. This would be an unusual circumstance, so you would think we would be able to locate you in our system, however I have not had any luck. So without any details, I am going to respond to the best of my ability. I'm glad that our service department replaced your problem windows at no cost to you. Obviously, by the sound of your review, this should have been avoided in the first place. I can't respond to that without more detail. I'm not sure whether you chose to do your windows retrofit to save money? If you have old frames, you should always choose brick to brick (frame pull)installation. All of our installers are window wise certified. Any installer that we find does not meet our standards would not last long with Brock Home Improvements. We always pay the $50 referral fee when we are aware of it. If the representative neglects to record it on the contract, usually we receive a call from the customer reminding us, and we are happy to send the money. This is after all the best (and cheapest) form of advertising there is. I would love it if you would call me and let me know which job this is so I can check into the details. My toll free number is 1-800-449-3808. Barb/

Manny and Maria in Mississauga
Manny and Maria in Mississauga
1 review Toronto, ON
10/10

New Patio Door

I would highly recommend Brock to anyone looking for new windows and doors. I recently had a new patio door installed and I couldn't be happier. The service was amazing and the person who installed the door was exceptional. He was professional, courteous and friendly. He took great care to ensure everything was left clean and tidy. The door looks great, so much so that we are going back to purchase a new window for our living room.

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Gayle in Brampton
Gayle in Brampton
1 review Toronto, ON
10/10

replaced all our windows

Brock did an exceptional job quoting and installing our windows. We were able to negotiate an acceptable price with them and they honoured all their deadlines. The installers were exceedingly polite and informative. All questions I had were answered satisfactorily and without hesitation. Also, their cleanup was fantastic and absolutely nothing was damaged. I would definitely recommend Brock windows to everyone who lets us know they are in the market for this product.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors And Windows

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Vinyl Windows
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
http://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.