Brock Doors & Windows Ltd.

Brock Windows is a fantastic company. We had been talking about replacing our windows for such a long time and I can't believe how easy and seamless the process was. Phil explained everything so clearly and the price was worth it. Even the timelines were met exactly, almost to the day. Sokol, our installer, is a real expert. The windows, caulking, and flashing all look perfect! We are very happy with our windows.

Have dealt with Brian the salesman a few times over the course of 12 years, excellent knowledge, great follow through. Installer Derek and his crew on time, hard working and thorough.

I was looking for a front door to replace the builder's cheap door. I had been noticing the cold around the door. I called Brock among a few other companies and they stood out above the rest from the initial call. They sent a rep out to meet with us, Walter, who was extremely knowledgable. I am a young homeowner who does research and my own trades. I posed a simple few questions that would see if I would give them my business. Walter's expertise was fantastic and is what ended up having them perform the work.

The install crew came out twice. Once to measure and ask me questions about various things, the alarm wiring, the swing of the door, the doorbell location etc. On his second visit they installed the door. Eugene was very open, honest and considerate when installing the door. He took his time with his partner to align the door properly, insulate, made sure everything worked perfectly and was up to my satisfaction before taking the final payment.

The door is fantastic and my wife is extremely happy with the colour. I would, without reservation, contact Brock Windows and Doors again for more work to be done in my home. They have been wonderful to deal with and their build quality is superb.

I was especially satisfied with the attention to trim detailing, it was very good. The service and product quality was up to the highest professional standard that is recognized in the industry.

When my bathroom contractor complained that he thought that there may be a leak in the new window caulking, Eugene, the Brock installer, made a two-hour drive in a snow storm to come to inspect it. Unfortunately, the contractor could not wait for him, and his efforts were in vain. He had to make the return trip in similar conditions. There appears to have been no problem with the caulking.

After looking at several different window companies I decided to give Brock Doors & Windows an opportunity and a challenge for my needs. I was contacted by my sales rep Dorian explained my requirements for a special storm door to house a pet door for my two dogs to have access to a balcony, he spoke to his supplies they have never had a request like this. Brock 's pricing was in the right range for the quality of windows they iinstalled noticed a huge difference in rooms looks great and energy efficient. There is one group I would like to express my thanks to for a job well done with a professional attitude paying attention to the small details keeping the house tidy throughout the changeover hats off to my installer John and crew. I have recommended Brock to my friends for there window and door replacement excellent quality products and installation.

While I don't normally write reviews, I am compelled to comment on the positive experience we had with Brock Windows. In particular, I'd like to thank Jim Weir ( the installation manager ) for his integrity, honesty and patience dealing with our project and making sure that the job gets done right. Stephan, our installer, was great to work with. His skill at handling a difficult installation is remarkable. He is truly excellent at what he does! Thank you guys for a job well done!

We had a positive experience with Brock Windows from salesman Andy B's visit to the installer Stefan S. Both were professional and reliable. Great job all around. Our windows look great, so happy!

Installed in May 2014. Both the window and the patio door are of excellent quality. I'm writing the review only right now, as with the current weather (-25C) the bay window is going through the first serious test. And I have to admit, I'm very pleasantly surprised. The glass unit as well as the extrusions the frame is build from, are of very high quality. There is some slight condensation at the bottom of the window, but this is to be expected with such low temperatures. However, compared to all the other windows in our house, it's nothing. Really good product. The service, from the salesman visit and communication, through the installation, and all the way to the customer service (supplying a replacement handle for one of the windows), was truly great. All in all, 10 stars =) I would definitely recommend this company to anyone. Thank you Brock.

I was extremely satisfied with Brock Windows and particularly Kaleigh who first answered my telephone call and referred me to our sale rep Andrew. She worked out a small problem quickly and efficiently and even called back to make sure it was resolved. I was very impressed with Kaleigh for her professionalism. Both our sales rep Andrew and our installer Derek were of the the highest calibre.