Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2811 reviews)

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Mike from Oshawa
Mike from Oshawa
3 reviews Oshawa, ON
10/10

New Windows

Brock Windows was fantastic from start to finish. First the sales rep Mike showed up and measured the 2 windows we wanted replaced and assisted us with recommendations on the style of windows to order(we had already decided on the triple pane ourselves). We agreed and when the installer Sokol showed up with the new windows, he explained the whole procedure of how he was going to install the windows. After removing the old windows and installing the new ones, he took the time to show us the new windows and we were very happy with how they looked. We absolutely love the new windows. We have just ordered 7 more windows with Brock Doors and Windows to be installed in the spring.

Approximate cost of services:
$4,000.00
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0 of 1 people found this review helpful.
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Company Response

Hi Mike, It is so great to hear that you had such a positive experience through and through!! Thank you so much for choosing Brock not once, but twice now, and thank you for sharing your experience!!!

Paul Regan from Brampton
Paul Regan from Brampton
1 review Brampton, ON
10/10

Front Door & Windows

Sales rep is Kevin and installer is Derek.

Brock has not fallen short of my expectations at all. There were no problems at all. I am pleased with the quality, it's very good and everything went smoothly. The two guys that did the work, Derek & his partner were very very good they put in the windows and the doors, they were excellent.

Approximate cost of services:
$8,000.00
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0 of 1 people found this review helpful.
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Company Response

Hi Paul, we can't express how great is it to know that everything was done to your standards and was an easy process for you! We will definetely pass along this information to Kevin & Derek as well!! Thank you so much!!

Jason
Jason
4 reviews Whitby, ON
8/10

New Windows and front door

I am pleased to write this wonderful review for Brock Windows and Doors. During the initial consultation the sales person took the time to explain how windows work and the different styles of windows. There was no pressure to make a purchase and we were able to come to our own conclusion that Brock Windows had a superior product. Our installer Eugene was fantastic and friendly. He showed up on time, knowledgable and did a great job installing our windows and doors. You would be very lucky if you get Eugene as an installer. I highly recommend this company. The only issue I have is I am waiting to see if they follow up on a repair. If they follow up and rectify this situation then they deserve a 10 out of 10 in my books and future business with me and my family.

Approximate cost of services:
$12,000.00
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0 of 1 people found this review helpful.
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Company Response

Hi Jason, Thank you so much for this information. It is beyond commendable that you're able to recognize the positives as well as give us a chance to fix anything you're not completely satisfied with!! Thank you for these kind words and a member of our Management team will be in contact with you to follow up right away!

Jim Russell from Toronto
Jim Russell from Toronto
5 reviews Toronto, ON
10/10

All windows replaced on our raised bungalow.

We are very satisfied with the value for money and the overall appearance of the completed job. Kris is to be commended for his accuracy and detail in measuring, and for the success of the complete installation. The young gentleman, Matt, at the Brampton Showroom Reception was most helpful. He answered our many questions in a friendly and most knowledgeable manner. Thank you for a Great Experience !

Approximate cost of services:
$10,000.00
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0 of 1 people found this review helpful.
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Company Response

Hi Jim, Thank you for recognizing both Kris & Matt! We're so happy to hear that whether it be in our show room or in your home that you were happy with the service you received!! You're welcome & Thank you for choosing Brock!

Mary M. from Richmond Hill
Mary M. from Richmond Hill
1 review Richmond Hill, ON
10/10

Windows and Doors

I am pleased to write this review because I could not be happier with my experience with Brock Doors & Windows. From the initial consultation to the installation of the windows and doors, the staff at Brock were knowledgeable, experienced and professional. There were no surprises on pricing or on the quality of the windows and doors. The salesperson, Mark, took the time to inform me of the issues with poor quality windows, not to mention the costs of repeated replacements, and to explain why Brock windows were different, how they were built and why they were of such exceptional quality. Having suffered with drafty windows and leaking doors for too long, I was ready to put in quality products so I'm happy that Mark spent the time to give me the information I needed to make an informed decision. I fully understood why my existing windows and doors fared so poorly and why my new ones from Brock would perform so much better. The office kept me informed when the installers would come, first to measure and then to install. The installers, Mike and Shayne, were courteous, hardworking and respectful, both of my home and my pets. They protected the carpet and floor with drop cloths and removed their footwear whenever not on a drop cloth. They kept me apprised of how long the work would take and the agenda for the following days. They were even careful about the dogs not getting outside when they replaced the doors! They were professional and friendly and cleaned up after the job was done, both inside the house and out. I am extremely happy with my new windows and doors and have noticed an immediate difference in how warm my home now is. I would highly recommend Brock Doors & Windows to anyone needing new windows and doors! I would like to recognize the installers, Mike and Shayne, for their hard work, dedication to ensuring the installation was done well and for the respect they showed my family (and pets) while they were in my home! I've had other workers in my home but I can honestly say that Mike and Shayne were the most thoughtful, respectful and professional of all. They should be recognized for their efforts!! I am fully satisfied with all aspects of my purchase. I love my new windows and doors! Thank you for providing quality materials and quality service!

Approximate cost of services:
$22,000.00
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0 of 1 people found this review helpful.
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Company Response

Wow Mary!!! You have really gone above and beyond with sharing your amazing experience!! Thank you so much for not only recognizing and giving credit to our staff but also for letting other people who are just beginning a renovation project know what you have learned and experienced!! We will be sure to let everyone in your project know what fantastic work they did!! Thank you again!!

Dennis from Caledon
Dennis from Caledon
1 review Caledon, ON
10/10

front door

Andrew, the salesperson was fantastic and the installers, Nick and his co - worker did an excellent job. I have had many good comments from friends who have seen the door

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Dennis, Thank you so much!! We will be sure to pass along the positive comments to Andrew and Nick. We are so happy to hear that you've had so much positive feedback yourself as well, and we are looking forward to working with you again in the future!!

Brian from PROTON STATION
Brian from PROTON STATION
1 review , ON
10/10

replacement glass for antique doors

We own a 130 year old historic house, we needed someone who would understand our unique needs. Brian Wolfman was a wonderful sales representative. He was knowledgeable in our situation for our home. We look forward to working with him again.
Brian Coleby

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Hi Brian, It is fantastic to know that Brian was able to meet your needs and expectations! Thank you very much for this information & we look forward to working with you again as well!!

Lorraine
Lorraine
2 reviews Brampton, ON
10/10

Window installation

I was very happy with Brock Doors and Windows. They replaced all of our windows and I had them come back the following year for more windows, I liked them so much. Bill K, sales rep and Amry, the installer were both fantastic!

Approximate cost of services:
$7,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Lorraine, Thank you for taking the time to recognize Bill & Amry!! It is wonderful to know that you've had a great experience twice now, and hopefully we get a chance to work with you again in the future! Thank you again, we really appreciate the feedback!!

ina ellis from Toronto
ina ellis from Toronto
1 review Toronto, ON
10/10

Patio Door

We had an old drafty patio door in need of replacement. Mike Jr. at the showroom showed us various options and then came to the house to double check measurements and reassure us regarding some exterior problems. Ziggy and helper did a quick professional installation as well as a great cleanup both inside and out. We would definitely use Brock again.

Approximate cost of services:
$1,700.00
0 of 1 people found this review helpful.
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Company Response

Hi Ina, We are so glad to hear that your new patio door has made such a difference! Thank you so much for this information! We will be sure to let both Mike Jr. and Ziggy know that they did a great job!! Hope to hear from you again soon!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.