Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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87%

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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2811 reviews)

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Eric in Mississauga
Eric in Mississauga
1 review Mississauga, ON
10/10

Doors: front, patio & garage

I'm a repeat customer of Brock who had changed most of my windows in 2009. They delivered again: Matt in Sales was a pleasure to work with and his suggestions and responsiveness helped me make up my mind. Mike and his team did a perfect job, paying attention to minor details and working quietly and neatly. Charlotte's coordination got the project done on time and Kaileigh's effort and client service skills proved that the support team delivers on their word, recently arranging a flawless replacement of a window panel which was under warranty. I'd recommend Brock to anyone who values reliability, a quality product, an excellent final product and after sales support.

Approximate cost of services:
$7,500.00
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Company Response

Hi Eric, I wanted to personally thank you for taking the time to individually recognize everyone who made a difference in your project! It's feedback like this that keeps all of us striving to go above and beyond for every home improvement project!! It really means a lot to everyone here, thank you so much! - Kaileigh Donelle

David from Toronto
David from Toronto
11 reviews Toronto, ON
10/10

Side door and slider

We Loved our recent experience with Brock. Kevin was easy to work with and crew members Eugene and Alex were amazing! We are extremely happy with the end product and will use them again soon (hopefully) for a new front door! Highly recommended!

Approximate cost of services:
$3,500.00
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Company Response

Hi David!! We loved working with you on your home improvement project as well!! It's amazing to hear how happy you are with your team, and your experience in its entirety!! Thank you for taking the time to share this with us!

Jime
Jime
1 review Toronto, ON
8/10

New windows

There was an error with the manufacture of our windows and the grills were not included initially. Within a week Brock had the new windows made and installed flawlessly. No more drafts or leaks through the windows

Approximate cost of services:
$4,000.00
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Company Response

Hi!! Thank you for taking the time to share your experience. Ideally we don't have any issues occur, but overall we hope that our efforts in quickly correcting mistakes show the type of company we are!! Thank you as well for your time, patience, & understanding!

Private User
Private User
Private User reviews Milton, ON
10/10

Patio Door replacement

After checking out two other companies, one local, we made the correct decision to use Brock Doors & Windows. Our experience was everything you would expect from a professional company. Their workmanship and quality is top notch. Ken, our sales rep was extremely knowledgeable about their complete product line. He explained the process that we could expect from start to finish including price & timelines. Derek, our installer has worked for Brock for many years and we would rate the installation of our replacement patio door as perfect! Without hesitation we would highly recommend Brock Doors & Windows.

Approximate cost of services:
$2,500.00
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Company Response

Hi!! This is absolutely phenomenal feedback!! We take a lot of pride in our team here at brock, and clearly the reason for that was very evident through your experience with us. We are absolutely thrilled to have feedback like this! Thank you very much!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Brocks makes impossible possible

Kevin Dyers is awesome. He phone me and let me know I have issues on my doors. He makes impossible possible without any extra cost. We all pleased with the service from beggining untill end. We deffinitely reccomend them in my neighbourhood.

Approximate cost of services:
$80,000.00
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Company Response

Hi!! We all think you're awesome for taking the time to awknowledge the whole team that was involved with your project!! Make sure anyone you recommend let's us know that you referred them!! Thank you so much for choosing Brock!!

KC in Richmond Hill
KC in Richmond Hill
1 review Richmond Hill, ON
10/10

Entrance door replacement

After checking out a few door and window companies, we placed the order with Brock Doors and Windows. They have a nice showroom in Scarborough. Our sales rep Mike Jr. explained the product options in great detail and was very professional.
Our project coordinator Bride sent us a letter detailing what to expect before, during and after the installation, which was quite helpful.
Our installer Eugene did a good job. Everything went well except there was a small problem with reinstalling the door alarm switch.

Approximate cost of services:
$4,000.00
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Company Response

Hi KC, We're so happy to hear that you were able to visit one of our showrooms! Thank you for letting us know about your experience with Mike, Bride, & Eugene. It means the world to our team to know that they personally enhanced your experience!

miceli.angelyka5
miceli.angelyka5
1 review Brampton, ON
10/10

Patio door

Our experience with Brock doors and windows was excellent. The project coordinator Angelyka is great. She was very curtious and very helpful with all our needs and with what to expect. The installation crew Gino and his team we fantastic. They installed my patio door very efficiently and with care. They made sure to explain how to use the door from the multipoint to how to properly use the security bolt. Overall a great experience. Gino was very helpful with all my questions and concerned assuring us about everything. We will recommend Brock to all our family and friends. Great job !!

Approximate cost of services:
$1,700.00
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Company Response

Hi!! Thank you! This is such amazing feedback. We're all very pleased to know that you had such a great experience!! We will definitely commend your entire team for all of their efforts!!

Greg in Mississauga
Greg in Mississauga
2 reviews Mississauga, ON
10/10

Full House Window Replacement

The quality of the windows is high and we were very happy with the service. Bill, the sales person did an excellent job helping us select windows and presenting ideas for the new windows. He gave us a fair and competitive quote that recognized that we were a repeat customer. John, the lead installer was very easy to deal with and left our home very clean when the project was complete.

Approximate cost of services:
$0.00
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Company Response

Hi Greg!! Thank you so much, we really appreciate that you've taken the time to highlight people and aspects of your project that exceeded your expectations!! We'll be sure to pass along this fantastic feedback!!

Greg Barclay in Ajax
Greg Barclay in Ajax
2 reviews Whitby, ON
10/10

New Window Installation

We have dealt with a competitor window company in the past and received a quote from them as well. But Steve the sales rep provided a clean, easy to read quote with competitive pricing and Brock just seemed like the better company. They did not disappoint us! Steve the sales rep was polite and very responsive. All staff were professional. Ziggy did an absolutely fabulous job both installing the windows and the replacement sills. I was very pleased with the work, their dedication and their cleanliness. There was a pile bigger than my living-room in the driveway from the old windows and they didn't leave a stick. Great clean up job! WIndows make a big difference on the overall look and resale value of the home.

Approximate cost of services:
$10,000.00
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Company Response

Hi Greg! Wow!! This is so kind & exactly our expectation for every project!! Thank you for recognizing Steve & Ziggy for all of their hard work!!

sharkylovesmusic
sharkylovesmusic
1 review East Gwillimbury, ON
10/10

Living room bay window

My new bay window looks beautiful and was installed on time. Almost every window in my home has been replaced by Brock.
Very pleased, thank you guys.

Approximate cost of services:
$2,700.00
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Company Response

Hi!! We're so happy to hear that you're so pleased with everything! It was absolutely our pleasure!! Thank you for your feedback!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.