We just had all the windows and doors for our new cottage build supplied by Brock Innisfil. This included 12 windows, 1 bow window, the front door and a double patio door.
Brock was the first company we approached for estimates; after such a great meeting with Chris (the sales rep), we found there was no reason to look further.
The entire process from start to finish was flawless:
- all our options were clearly explained to us, and no pressure was ever given for us to choose a certain style/type/size/etc. In fact, the sales rep was quite often suggesting and recommending cost-saving options.
- the review time and all the back-and-forth with changes didn't phase Brock in the least. At no time did they make us feel we were bouncing around!
- the time-to-build was reasonable, and we were informed at all times as to when we could expect installation. Brock did a fantastic job of coordinating the installation for when our contractor was ready for the windows and doors.
- installation as done at the agreed appointment time, in the day and a half that was expected. The team was cheery, happy, and worked quickly, leaving the site very clean.
We are thrilled with our choice and would not hesitate to recommend Brock to anyone looking to replace or install windows or doors. Special shoutout to Chris, in particular, as he was just amazing in his dealings with us.
- Company Response
Hi there, Euro-Mac!
Thank you for choosing Brock for your cottage renovation project, it's wonderful to hear that Chris was able to make a world of difference in your decision making process, and in saying that, we've passed your kind feedback along to him and he appreciated it immensely.
Your recommendation means a lot to us, so thank you very much for taking the time to contribute it.
Brock Doors & Windows Ltd.