I needed some screens re meshed, and as Brock Windows had originally put the windows in, I called, and Michaela in the service department got everything sorted right out. She apologized they couldn't do it while I waited but that they could be done next day. 24 hours after dropping them off I got a call they were ready for pick up! Totally blown away! I was expecting to hear that it would be a week or two at least. And top it all off, my invoice was for much less than I anticipated! Absolutely great customer service! Brock will be getting our next window order when we upgrade!
- Company Response
Hi Bob & Eleanor!
Thank you kindly for your feedback on your recent service experience. We've extended this onto our Service Department, and they're very appreciative. We would be very grateful to have the opportunity to work with you when you do decide to replace your windows.
Brock Doors & Windows Ltd.