Window and garage door install
Poor customer service. Many many calls made with no return. Missing product. Missed promised deadlines. Installers are the only good thing about this company. Manager eventually righted the problems after A LOT of phone calls and back and forth. But unfortunately I still cannot recommend this company to others
- Approximate cost of services:
- $9,500.00
- Company Response
Thank you for informing us of your experience, it is never in our best interest to leave our customers with a feeling of disappointment. Our Reputation Manager would like to speak with you regarding your experience, and whenever you're able to she would like to discuss the basis of your review with you either via telephone or through email. You may contact Steavi (myself) at 905-791-2850 ext 208, or by email at spotter@brockwindows.com.
Thank you for reaching out and explaining your dissatisfaction, we hope to have the opportunity to speak with you.
All the best,
Steavi from Brock Doors & Windows Ltd.