I purchased my windows from Brock Windows and Doors for the upper half of our house a couple years ago and was completely satisfied with their quality, price and service. So when we were ready to do the lower floor this year I didn’t even call around for quotes I just called Brock Windows and Doors. Like my first experience from the same knowledgeable sales Staff, Steaven answered all my questions, very patient no pressure tactic present and provide clarification when needed. The Installer called and booked an appointment to confirm measurement and arrived promptly as schedule. Like clock work, several weeks later as promised, the Installation date was confirmed. The installers were just incredible, knowledgeable, very quiet, professional and respectful, the inside installer removed his shoe before walking on my hardwood floor. Both installers were highly efficient and worked together as a team, cleaned up after themselves and did an amazing job and did a complete tear out and install of 11 windows and a patio door in a day and a half providing the works.
The North Star Windows are great, we went with the triple glaze all casement type, seals well, extremely smooth and the closes out the outdoor noise. We have had these windows for over three years in the upper floor and know we’ll be just as happy with them in the lower area as well. Good Product, sold and installed by a Great Team I think you’ve got a winning combination going here guys.
I highly recommend Brock Windows and Doors to all my friend and Associates
Ben J
- Approximate cost of services:
- $12,000.00
- Company Response
Hi Ben, thanks for connecting with us on HomeStars and relaying your wonderful experience. We appreciate you selecting our company on two occasions for both your upper and lower levels of your home, your loyalty is genuinely admired.
Thank you for commending Steaven and your Installation Crew for their hard, meticulous work in ensuring a professional completion, to your complete satisfaction.
We're very happy to hear of your satisfaction with not only the people you dealt with, but the overall quality of product you received. We pride ourselves on the incomparable quality of everything we offer, our Triple Glaze windows are very popular for notable reasons like the sound barriers they become. When considering the decrease in outer noise, you'll have a great idea of how well they'll perform in both hot & cold environments, which I'm sure you've already experienced in the upper level of your home.
Thank you from our entire Brock Solid team for your feedback, your recommendation is greatly appreciated!