Pest Detective

Pest & Animal Control
North Vancouver BC V7P 3N4
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89%

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Reviews by rating (past 12 months)

Reviews for Pest Detective

Average customer rating:
9 10 (133 reviews)

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gdav
gdav
1 review North Vancouver, BC
10/10

Pest detection and control

Pest Detective has been serving my home for over 10 years. They are thorough, professional, have good customer service and arrive when they say they will, do the work efficiently and at a reasonable price. I highly recommend them

Approximate cost of services:
$40.00
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Company Response

Thank you for your loyalty over the years! We really appreciate it.
Hannah @Pest Detective

gwilli70
gwilli70
1 review North Vancouver, BC
10/10

Silverfish removal

Pest detective came and sprayed for silverfish in my house. The technician was courteous and efficient in all his work. He answered all my questions and was very professional. I would definitely recommend them !

Approximate cost of services:
$1.00
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Company Response

Thank you for reviewing us! I'm glad to hear our tech could help you out so well! Hannah @ pest detective

Three Mountains Construction
Three Mountains Construction
1 review North Vancouver, BC
10/10

Pest control

We have used the Pest Dectectives on several occasions over the years and have referred family and friends as well. Recently they came to our home to treat for silver fish (have done squirrels and wasps in the past) and also did a follow up visit. Their service was prompt, professional and above expectations.

Approximate cost of services:
$250.00
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Company Response

We thank you for referring your family and friends to us! We also appreciate your loyalty! Hannah @ Pest Detective

Private User
Private User
Private User reviews West Vancouver, BC
0/10

No resolution, no responsibility, poor response

We had North Shore Pest Detective Ltd treat our place on December 10, 2015. I called back two days after the treatment because I was still seeing live bugs in some of the same places. I talked with a polite female representative on the phone who said to monitor and give it a few weeks to determine if the product worked and then call them back. The product didnt work - in fact in one area it was worse. When I called them in early January 2016 I reached a male representative who proceed to give me a 20 minute lecture on bugs and then tried to sell me further services to me. He would take no responsibility for their work. "Nothing they can do about it" unless I paid them to come back even though from the start their work was not effective. Every other pest control company we had contacted does take responsibility for their work within a 3 month period. Not North Shore Pest Detective. I want to warn other consumers - so they dont make the same mistake we did - utilize one of the other pest control companies who are responsible and effective.

Approximate cost of services:
$205.00
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Company Response

I am sorry to hear about your less than great experience with our company. Thank you for calling us back and allowing us to get this issue resolved. Hannah @ Pest Detective

peterk
peterk
1 review Burnaby, BC
10/10

Pest removal

Pest Detective removed bird and mouse droppings from our temporary work site. Jamie was able to provide an accurate quote and do the work in a difficult location on short notice. I wouldn't hesitate to recommend Pest Detective to friends of colleagues.

Approximate cost of services:
$3,000.00
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Company Response

I am glad Jamie was able to help you out with your problem! Thank you for taking the time to review us!

Hannah @ Pest Detective

jdawg
jdawg
1 review Victoria, BC
7/10

Moths

Fast response fast treatment. Haven't seen a pantry moth or carpet beetle since the treatment

Approximate cost of services:
$123,457,000.00
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Company Response

Thank you for your review! Glad Pest Detective could help!

Hannah @ Pest Detective

Sarah M.
Sarah M.
1 review North Vancouver, BC
10/10

Rodent control

I have used Pest detective for years. They are always professional and always mindful of my pets and children. I would definitely recommend them to anyone who asks.

Approximate cost of services:
$85.00
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Company Response

Thank you for your kind words! We appreciated your years of service with us!
Hannah @ Pest Detective

M T.
M T.
1 review North Vancouver, BC
10/10

Pest Detective : Regular changing of bait stations

We have pest detective come to our home on a regular bases to change our outdoor bait stations. After their last visit our small dog became ill. We where scared that maybe something was spilled on the ground. We called the office after hours , we spoke with Sarah she was very concerned and took the time to track down the employee that was at our place. She then called us back saying that he did not spill or drop anything in our yard. Our dog turned out to be fine.
The next day my husband receives a call from the office manager Pamela, checking up on our dog to see how she was doing.
It is so nice to have such great customer service.

Approximate cost of services:
$75.00
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Company Response

Thank you for sharing your experience with us! We strive to provide our customers the best service! Glad to hear your dog is ok now!
Thanks again

Hannah @ Pest Detective

Private User
Private User
Private User reviews West Vancouver, BC
8/10

Rodent eradication

Company responded quickly, set lots of bait traps and then plugged possible rodent egress areas around the house. Service person explained all steps clearly and was very thorough with the survey of house and possible access points. Happy with the service

Approximate cost of services:
$500.00
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Company Response

I was very happy to read your review! Thank you for taking the time to review!

Hannah @ Pest Detective

Private User
Private User
Private User reviews West Vancouver, BC
10/10

Rodents

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had Lyle with the North Shore Pest Detective out to our home to take care of a rodent problem in our attic space. His prompt identification of the issue, excellent communication about the procedure to deal with the problem, and thorough placement of control measures to get the problem under control were second to none. We had Lyle come back for the follow up visit a couple of weeks later to confirm the rodents that had been living in the home were gone and he confirmed everything was looking good. He provided an estimate to seal up the areas where rodents could enter the home as well as other recommendations to help prevent future rodent problems. At the time we had planned to have our contractor seal up the holes, but this did not end up happening. Pest Detective followed up with a phone call and we ended up having Lyle back once more to finish the job and seal the entry points into the home. We were very happy with the service that Pest Detective provided for this unpleasant problem.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pest Detective

No one appreciates uninvited guests. The Pest Detective team provides a comprehensive property inspection and thorough extermination to protect you, your loved ones, and your property from dangerous or bothersome pests, rodents, insects, and wildlife. We visit homes and offices to offer environmentally friendly, non-toxic pest control and extermination solutions. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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