Pest Detective

Pest & Animal Control
860 West 1st Street North Vancouver BC V7P 1A2
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87%

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Reviews by rating (past 12 months)
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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Pest Detective

Average customer rating:
9.1 10 (125 reviews)

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Private User
Private User
Private User reviews West Vancouver, BC
8/10

Rodent eradication

Company responded quickly, set lots of bait traps and then plugged possible rodent egress areas around the house. Service person explained all steps clearly and was very thorough with the survey of house and possible access points. Happy with the service

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Company Response

I was very happy to read your review! Thank you for taking the time to review!

Hannah @ Pest Detective

Private User
Private User
Private User reviews West Vancouver, BC
10/10

Rodents

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had Lyle with the North Shore Pest Detective out to our home to take care of a rodent problem in our attic space. His prompt identification of the issue, excellent communication about the procedure to deal with the problem, and thorough placement of control measures to get the problem under control were second to none. We had Lyle come back for the follow up visit a couple of weeks later to confirm the rodents that had been living in the home were gone and he confirmed everything was looking good. He provided an estimate to seal up the areas where rodents could enter the home as well as other recommendations to help prevent future rodent problems. At the time we had planned to have our contractor seal up the holes, but this did not end up happening. Pest Detective followed up with a phone call and we ended up having Lyle back once more to finish the job and seal the entry points into the home. We were very happy with the service that Pest Detective provided for this unpleasant problem.

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E.S. in Vancouver
E.S. in Vancouver
1 review West Vancouver, BC
10/10

Pest Control

We live between two creeks on a hillside and unwanted little "critters and crawlers" are a constant concern. Monthly visits by Pest Control has helped us keep our outside and inside space clean and safe for many years. I particularly appreciate their thoroughness in dealing with pests (rats, carpenter ants etc.) and their approachability as well as the friendly manner of our Pest Detective technician.
Thank you to the whole team!

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Company Response

I am glad to hear you have had such a great experience with us! Thanks for sharing, and Happy New Year! Sarah @ Pest Detective.

Andrea
Andrea
2 reviews North Vancouver, BC
10/10

Bed Bug Concerns

We have used Pest Detective for several things over the last 8 years - moisture ants, wasps, mice, etc. Every technician we have had has been great, and taken the time to talk the issue and solution through with me. And importantly, the treatments have worked. This last issue, described above, was remarkable as the owner talked to me on the phone and really helped out in a panicked situation! He ID'd the pest (which thankfully was not bed bugs) and told us about treatment, all at no cost and on a Sunday!! I'm sure many others would have blown me off or not taken the time to help. I have recommended them before and will continue to do so.

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Company Response

Thanks for sharing your positive experience on Homestars. Always our pleasure. Always happy to impress our repeat customers. Spread the word ...Santa Claus is coming to town ...oh AND Pest Detective loves to solve your pest problems.
Have a Merry Christmas!

Chris @ Pest Detective

 in Vancouver
in Vancouver
1 review Vancouver, BC
10/10

Pest Detection and ongoing management

Great professional service and attitudes. Also provided a very timely response and support in emergency situations. Very knowledgeable about all types of pest, even ones that immigrate form other countries.

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Company Response

Happy to assist you anytime! Thanks you for sharing such kind words about us. We have a saying around here we like to tell all our technicians to ask of our customers. "If you like our service, please tell friend(s)...if you you think we can do better, please tell us." It always makes our day when happy customers post positive experience and comments. Great service is always our pleasure. Thank you.

Satisfied h.
Satisfied h.
1 review North Vancouver, BC
10/10

Follow Up

Howard and Rob did a follow up inspection of our home and found little or no indication of a further rodent presence. They pointed out one or two possible entry points which I have subsequently eliminated. I am pleased with their prompt professional service.

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Company Response

I am happy to hear Howard and Rob provided a great service. I will pass that along to them. Thank you! Hannah @ Pest Detective

sharon in West Vancouver
sharon in West Vancouver
1 review West Vancouver, BC
10/10

Flickers

No charge for the work done as it was a very simple job - this gesture is appreciated!

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Company Response

We appreciate our devoted customers like you! Thank you! Hannah @ Pest Detective

Dan-Ex Contracting Ltd in Vancouver
Dan-Ex Contracting Ltd in Vancouver
1 review Vancouver, BC
10/10

Monthly warehouse service

North Shore Pest Detective has serviced our building since purchasing it in 2009. The guys has always been very friendly and professional and always address any issues we may have. We would highly recommend this company.

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Company Response

Thank you for being a loyal customer! We appreciate your business!
Hannah @ Pest Detective

Sandra Bard from West Vancouver
Sandra Bard from West Vancouver
1 review West Vancouver, BC
8/10

Rodent Control

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were pleased with Dillon and his partner. We felt confident that we were in good hands. They were polite and efficient. I think between us we will be able to solve our pesky problem. I was also happy with the way they reassured out neighbour about the possible risk to his cat.

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Company Response

Thank you! I am glad Dillon gave you peace of mind with regards to our services.
Hannah @ Pest Detective

Private User
Private User
Private User reviews North Vancouver, BC
10/10

pest control

I highly recommend pest detective. they are professional, friendly, and reliable. we have been using their service for years and have never had a problem.
they deal with many different pest issues.

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Company Response

Thank you for your positive review! Hannah@ Pest Detective

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pest Detective

No one appreciates uninvited guests. The Pest Detective team provides a comprehensive property inspection and thorough extermination to protect you, your loved ones, and your property from dangerous or bothersome pests, rodents, insects, and wildlife. We visit homes and offices to offer environmentally friendly, non-toxic pest control and extermination solutions. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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