"No signs of anything, looks OK"
The technician that came out was very friendly. However I paid a good amount to have a problem solved- of which it is still recurring- the rats are in my walls and nothing new has been done to have it resolved except refilling my boxes with more poison. I even had to suggest where I believe the entrance was when the technician kept saying there is no sign anywhere of an entrance. I'm pretty dissapointed with overall experience as the issue was NEVER solved and it still costed me money. There is no gaurantee here and a real waste of time to which I hope there is no reproduction of rats in my walls. Here's to hoping the next company will not just take my money but ACTUALLY SOLVE MY RAT PROBLEM.
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are sorry you had such a negative experience. We definitely would like an opportunity to correct this with you as we want you to be a happy customer. We won't be satisfied until you are satisfied with your experience. We would be happy to offer a complimentary visit with a fresh set of eyes to help correct the issue. Please give us a chance to address this before choosing a different company - as we cannot see who you are, please call our office to discuss the next steps. 604-988-3330. Thank you. Sarah @ Pest Detective.