The Stereo Shop

Home Theater
505 Farmington Ave Hartford CT 06105
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HomeStars
Home Theater
The Stereo Shop
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Review for The Stereo Shop

Average customer rating:
0 10 (1 reviews)

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Toni in Farmington Connecicut
Toni in Farmington Connecicut
1 review , CT

First Review

0/10

Poor Customer Service, Would not return my equipment

After bring my McIntosh MR78 Tuner in for repair & paying the bill in full. I return home to see that it was not fixed properly and one channel was still out. So I go back and leave it with Richard Cox for him to take a look at it again. He fixes it and I call him into see if it's done. During the conversation Richard tell me Nick Jr. is mad at me and he can't let me pick it up. So I call Nick Sr. to ask why Jr. 's got a hair up his ass. Sr. tells me Jr. heard thru the grape vine I bought some speakers at Best Buy rather then at The Stereo Shop. So a few weeks pass I figure I'd let Jr. cool off.... I go back in today to try to pick it up my tuner and I'm told never to come in the store again, he hopes I die & that I should f_ck my self... Real Nice guy Hu... I've been a customer their for over 25 years I worked their out of high school as well. So I still don't have my tuner, so I call the cops and they tell me its a civil matter and I need to take him to court over a $800.00 tuner... So after a few hours I call my aunt and ask her if she was having them do work at here house based on my referral. She says yes she is working with nick on a new system. So I tell her what went down & that she should not pay them unless I get my tuner back. We will see if this leverage causes Nick Jr. to change his mind... BUYER BE CAREFUL NICK HAS DRIVEN THE SHOP INTO THE GROUND & HIS PRICES ARE WAY TOO HIGH....

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