I had an older projection tv that went on the fritz. I didn't have the extra money to go out and purchase a new tv so I called up Rickey's to see if he could possibly fix it. After taking some info over the phone he asked us to bring the tv in the be checked out. It only took him 1 day to call us and tell us what the problem was and left it up to us if we wanted to get it fixed. he never tried to talk us into anything or overcharge us. Once we agreed to the repair it was fixed and ready for pickup 3 days later. The tv now works great thanks to Ricky's!