This company is the worst company I have ever dealt with, and as a general contractor, I have dealt with many. They threatened to report my project for noncompliance with the city code, if I chose to go with their competitor who would have gone to the city anyway to do the project.
The representative shows up without appointments to follow up, and hangs up the phone on you if you turn him down. It's like dealing with a five year old. I'm just glad we didn't hire them, I can't imagine the low service level that would have resulted.