After seeing a Pella entry door at Lowe's we liked, we read online to see what folks had to say about Lowe's installation. We didn't like what we read about the quality of their installation, so we went to the Pella store in Seekonk, MA to talk to them. From there on, it was smooth sailing. They set up a sales visit at out home. We then met with a project manager to double check what the sales person had put down, and installation was set up. Installers came with everything as ordered and did a phenomenal job on installation. Very professional guys. Installation from Pella was more than Lowe's price for installation, but it's well worth it. Pella not only stands behind their product but they stand behind their installation as well. Quality product and quality installation!