The people at Pella are like used car salesman. Once your wheeled in you don't hear from the again. I ordered a door and July and paid 6k. The door knob doesn't work. No one at the store returns calls and when you finally get someone you get an appointment 1 month later. The staff have been entirely uncooperative. You be smart to go elsewhere.
Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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