When one of my toilets would overflow and not flush anymore I needed some serious plumbing done and these guys were recommended by a family member. I setup an appointment and they showed up on time. When they began looking for the problem they immediately told me that there might be something stuck in the pipes. Thirty minutes later he found the pipe that lead to the bathroom and discovered a small white towel that had been thrown in there. He pulled it out and everything started working again. The job took about an hour and a half, which was pretty quick considering everything they had to do.