My heater broke suddenly and I began calling several plumbing and heating companies immediately. Not only was Bill Haggerty's company the only one to have an actual person answer the phone, but they came out immediately to assess the problem and my new heater was installed the SAME DAY at a GREAT price. Three weeks later my laundry tub backed up and of course they came out immediately and took care of that as well. The techs do clean, professional work. Use Bill Haggerty P&H, you won't be sorry!!!