In February of 2006 we purchased an 8 piece living room set for $2200.00, including a microfiber sectional sofa, coffee table, end tables, lamps, and recliners.
Within weeks, the legs on the tables were bowing in, within a month 2 broke, the sofa stains incredibly easy, even though the salesman promised that it was stainproof. We are so disappointed.
Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
When purchasing a new sofa, I was told that the fabric I was looking at would be great with kids and pets around. That's what I was told by the salesman, repeatedly. Twenty-four hours later and a few drops spilled out of a cup, we have promplty stained coushions. Needless to say, when it didn't live up to that promise, I tried to return it--but couldn't since it was stained. It was a wonderful surprise.
Approximate cost of services:
$690.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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