Overall, the company did what it set out to do. The mould in the laundry was removed and the room was treated for anti mould. They checked to make sure the mould hadn't spread, and fortunately, it hadn't. However, I was disappointed with the follow-up service as no time was scheduled to walk me through the job after it had been completed in order to see the work they had done.
Also, they initially said they would arrive in the morning to complete the job, but did not arrive until 3pm, delaying other trades from starting their jobs and throwing off the rest of the work that needed to be done in the house.