This shop in the industrial area of Addison has a very large selection of home security and lock brands. On two occasions they have gone beyond the call of duty. Once for no charge pulled a broken key out of a car door lock, taking almost an hour of poking and prodding it with various picks. Another time they after I purchased a new schlage deadbolt, they volunteered to repinned two of my existing deadbolts (purchased elsewhere) for free.
Approximate cost of services:
$75.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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