I scheduled Alexander's through GE Appliance website. Alexanders never contacted me, never confirmed. After the repair person was two hours late, I tried calling, NO answer. I left messages. I finally got a rude berating text response at 4:01 pm. I was up early and waiting all day for the appliance repair. All I got was lame excuses. Never again.
Alexanders is a great place to buy used appliances and for appliance repair. We purchased a used flat top stove from them 2 years ago. It is still working great. We have also had them to the house to fix our washing machine. They are great to deal with and have very fair prices.
Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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