StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency.Learn more.
15%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
I needed my carpets cleaned. I called the Kirby company and they were nice and professional. When they came out, then moved my furniture around and everything to get the whole carpet. It was a good experience and I'd use them again.
