Solomons (their old store name) had great customer service.The people were nice, things got done efficiently and fast.Solomons used to conduct itself like a mom's and pop's store where I used to go. Now it seems more mainstream and uptight. Nevertheless I remained loyal and gave them my business when I needed some work done on my home. I went with their Wayne-Dalton garage value kit.From the start I was told 599.00. Too bad it didn't stay at that price.I thought It'd be worth it to have great garage doors so i'll pay. I'll higher prices to get some good service. So I did and it looked absolutely wonderful. They really did a bang up job. My only gripe was that it wasn't the original price and that they were a tad bit slow.