1 review Palo Alto, CA Joined 2009/01/26

First Review

0/10

Windows & Doors Installation & Service review in Palo Alto

01/26/2009

This is the most unprofessional business I have ever worked with. Consistently late, consistently poor service, consistently rude, and consistently unaware that being late, not having the proper tools, ordering the wrong materials, forgetting to call when materials come in, damaging property while performing "repairs" all require apologies and corrective action.

Please save yourself the headache and heartache and do not use this company. I wish someone had warned me.

Job Price

Approximate cost of services:: $2,000.00

Was this review helpful?

Company Response: We find it very unfortunate that ANY customer had this experience with our company. We pride ourselves on our customer service and would have been happy to go to any lengths to correct whatever insufficiences the customer experienced in dealing with our company. Because this customer did not approach us with these complaints we were not given the opportunity to address his/her concerns. As always we will take this as constructive criticism and strive to do better in the future.

More about Menlo Atherton Glass Co.

We specialize in custom glass projects. We are a full service, Diamond Certified company that prides itself on its customer service and long relationship with the mid-peninsula area. We work with broken windows, failed insulated glass, mirrors, showers and all window brands. Our staff is very knowledgeable with a combined ...

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Menlo Atherton Glass Co.

Recommended Professionals

Review for Menlo Atherton Glass Co.

Sort by

More about Menlo Atherton Glass Co.