Carpet Distributors

Installed a cheaper carpet and pad, hoping we would not notice. When confronted and asked to correct, the owner demanded more money. I took the carpet they installed diredtly to the factory in Irvine and they confirmed it was a lesser quality (cheaper) carpet. The owner, Jim, was insulting and a real jerk. He refused to refund our deposit and just pick up his carpet. He is a real slickster. Bottomline, they committed fraud and were caught. We had to go with another company ( which was much cheaper and the install was actually done correctly). Any company who is caught putting in a cheaper product and does not bend over backwards to make it right is suspect. We never even received a simple apology.