Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Heatloc Spa Tops

Swimming Pools, Spas & Hot Tubs
2910 Rubidoux Blvd Riverside CA 92509
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Heatloc Spa Tops

Average customer rating:
1 10 (1 reviews)

Sort by

1 review Dowagiac, MI

First Review


Spa Cover

I purchased a spa cover from Heatloc Spa Tops. When I called them with my questions the woman I spoke with was nice, and assured me that they make the highest quality spa cover available and that they have a warranty to prove it. I was uneasy about purchasing a spa cover from a company that was not BBB acredited but Peggy (the owner) seemed customer service oriented and acted like she cared about providing me with a quality spa cover.

When I received my spa cover I was so dissapointed. The color was two shades lighter than the swatch she sent me, the skirt was too short, and the response from Heatloc was "Mistakes do happen, if you want to pay for the shipping back we can fix that for you." The shipping for a spa cover is about $250.00, which is what FedEx Freight quoted me. After numerous emails to them, they refuse to rectify the situation and are taking the stance that the defects to the cover are my fault. I'm sorry but I just don't understand how receiving the wrong color is my fault? I ordered the color according to the swatch Heatloc sent me!!!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Riverside?